Nneka Edeh
$6/hr
Virtual Assistant | Admin Support | Customer Service | Project Coordinator
- Reply rate:
- -
- Availability:
- Hourly ($/hour)
- Location:
- Lagos, Lagos, Nigeria
- Experience:
- 3 years
CRM Portfolio
Customer Relationship
Management(CRM)
Portfolio: INTERCOM,
HUBSPOT, FRESHDESK,
ZENDESK, ZOHO CRM
Description: I used these CRM tools primarily to
manage interactions with current and potential
customers throughout the customer lifecycle.
CRM tools are essential for optimizing customer
interactions, improving sales effectiveness,
enhancing marketing efforts, and delivering
superior customer service experiences.
Skills and deliverables
Customer Service
Email Support
Customer Support
Online Chat Support
Ticketing System
Intercom
Used Intercom to assist and support customers
Intercom
Created a new macro on Intercom
Hubspot
Keeps track of my contacts on Hubspot
Hubspot
Supported a customer through email on Hubspot
Freshdesk
Used Freshdesk to assist and support customers
Freshdesk
Supported a customer through email on Freshdesk
Freshdesk
Added a new contact on Freshdesk
Contact Details-Linkedin
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