Nneka Anyanwu

Nneka Airport road igwurita -• (- Experience customer service representative with a proven track record of boosting month-to-month sales. Able to predict, evaluate, and meet the specific needs of customers while maintaining an efficient work schedul. Seeking to leverage my experience in customer service to fill a Customer service role. Relevant Skills Customer Service Receive a +95% on customer service feedback surveys on a consistent basis by providing a friendly in-store environment Enhance the customer experience by providing quality assistance and in-depth product knowledge Educate customers on up-and-coming brands and the latest trends. Sales Exceeded sales goals an average of 10% for 5 straight months Upsell customers through the recommendation of products that meet their specific needs Process 30+ customer transactions a day and factored sales, discounts, and promotions into the final price Merchandising Restock and organize new shipments of inventory in a timely manner, cutting average of 2 days off the merchandising process Develop and create unique displays that attract customers to a desired product Team worker who is able to adapt in highly dynamic and changing situations in the office Work History Multipro Consumers Product Limited -) Sales Assistant Digital Witch Support Community : Freelance (2022-present) Customer Service Representative Education University Of Port Harcourt 2015 Bachelor of Arts in Linguistics and communication studies