Nnanta Chiamaka Favour

CHIAMAKA NNANTA Port Harcourt , Nigeria - --PROFESSIONAL SUMMARY Dedicated and highly organized virtual assistant with 3 years experience proven track record of effectively managing administrative tasks remotely. Proficient in calendar management, email correspondence, data entry, and project coordination. Excellent communication skills, adept at prioritizing tasks, and committed to delivering high-quality support to enhance productivity. Seeking to leverage expertise in providing seamless virtual assistance to optimize workflow efficiency. SKILLS  Communication ( written & Verbal)  File Organization  Active Listening  Email / Calendar Management  Customer Service  Project Management  Problem-Solving  Microsoft Office Suite  Time Management.  Appointment Scheduling  Proficient in CRM tools (Hubspot, Freshdesk, Trello, Monday.com etc)  Data Entry  Troubleshooting.   Chat/Call Support  Documentation and Reporting Proficient in Google Suite.  Cold Calling  Research WORK EXPERIENCE 03/2021 – 11/2021 General Virtual Assistant Brownsugar Organics - Remote Provide comprehensive administrative support to multiple clients, managing calendars, scheduling appointments, and coordinating meetings. Handle email correspondence, responding to inquiries, and prioritizing messages for urgent attention. Conduct research and compile data for various projects, ensuring accuracy and timely delivery. Assist with travel arrangements, including booking flights, accommodations, and transportation. Maintain organized digital filing systems and databases to facilitate easy access to information. 12/2021 - 3/2022. Freelance Virtual Assistant Everything by Amy - Remote Supported multiple clients with administrative tasks, including email management, calendar coordination, and document preparation. Conducted market research and competitor analysis to support business development efforts. Assisted with social media management, including content scheduling and engagement monitoring. Handled invoicing and billing tasks, ensuring accuracy and timeliness in financial transactions. Collaborated with clients to identify areas for process improvement and implemented solutions to enhance efficiency. 4/2022 - 1/2023 Executive Virtual Assistant Luchino Inc. - Remote Supported the CEO and senior executives with administrative tasks, including managing calendars, scheduling meetings, and preparing presentations. Coordinated travel arrangements, including international flights, and accommodations. Conducted research on industry trends, competitors, and potential clients to support strategic decision-making. Drafted and proofread emails, reports, and other correspondence on behalf of executives, maintaining professionalism and confidentiality. Acted as a liaison between executives and internal/external stakeholders, ensuring clear communication and alignment of objectives. 2/2023 - 5/2023 Virtual Administrative Assistant Digital Hub - Remote Provided administrative support to a team of consultants, managing calendars, scheduling client meetings, and preparing meeting agendas. Assisted with client onboarding and project setup, ensuring all necessary documentation and resources were in place. Conducted data entry and maintained accurate records in CRM systems, facilitating efficient client management and follow-up. Coordinated logistics for workshops, seminars, and other events, including venue booking, catering, and participant communication. Assisted with document formatting, editing, and proofreading to ensure consistency and quality in deliverables. 6/2023 - 11/2023 Remote Personal Assistant Private Client - Remote Provided personalized administrative support to a high-net-worth individual, managing personal and professional calendars, appointments, and travel arrangements. Handled confidential correspondence, including email communication, phone calls, and documentation related to personal matters. Conducted online research on various topics, including travel destinations, event planning, and gift ideas. Assisted with household management tasks, such as coordinating with vendors, managing deliveries, and overseeing home maintenance projects. Acted as a point of contact for family members, friends, and business associates, ensuring efficient communication and coordination of activities. 1/2024 - 4/2024. General Virtual Assistant Private Client, Remote Managed day-to-day administrative operations for a remote team, including managing virtual office systems, coordinating team meetings, and organizing company events. Assisted with human resources tasks, such as onboarding new hires, maintaining employee records, and coordinating performance reviews. Handled accounts payable and receivable tasks, including invoicing clients, tracking expenses, and reconciling accounts. Implemented and maintained digital filing systems and project management tools to streamline workflows and improve collaboration. Provided general administrative support to team members as needed, including document formatting, data entry, and proofreading. EDUCATION 2017 - 2022 Bachelor of Science: Radiography and Radiological Sciences. University Of Calabar - Calabar , Nigeria CERTIFICATE  Virtual Assistant Certificate Digital Witch Support Community  Professional diploma of virtual executive assistants Udemy  Professional diploma of the Executive assistant Udemy  Professional diploma in business project management Udemy  Lead generation and business management with dekker Udemy