Nnamdi Richard Nnajiofor

Nnamdi Nnajiofor Richard 66 Wole Boyle Street Ajangbadi Sabo Oniba, Ojo. Lagos. - |- Objective Sales professional with 6years experience in diverse retail and wholesale environments, lead generation and lead qualification, ability to communicate with customers and provide exceptional service that ensured client retention and positive feedback. Proven ability to increase sales revenue through techniques as well as implement additional processes that drive profitability. Resourceful Email marketing specialist, with 2years experience in creating and monitoring varieties of email marketing campaigns and ensured that designs and layouts of emails were optimized, user friendly and mobile friendly. Reliable social media marketer with vast knowledge and experience in the use of social media platforms like Facebook, Twitter, TikTok, YouTube and Instagram in creating exceptional contents that promotes a company and it's products and services. Focused customer service representative with ideal knowledge and 2years experience handling customers many questions, solving their problems and maximizing customers satisfaction with a proactive attention to individual customer needs. Experience Lonadek Nigeria LLC Apr 2019 - August 2022 Social Media Marketer Developed social media strategies that targeted relevant audience and optimized the marketing return on investment. Identified relevant social networks and target markets, used in driving the brand's campaigns to convert audience to customers. Created valuable contents through research for multiple social media channels. Built a large community of followers and engagements through effective communication of the brand's message to the target audience. Increased website traffic by and converting audience Converted audience base to customer base which resulted in high sales volumes and profit. Cinemax Industries LLC Email Marketer Identified target audience and grew email list. Feb 2017 - May 2019 Designed and implemented direct email marketing campaigns. Proofread emails for clarity, grammatical and spelling errors. Ensured mobile-friendly email templates. Upgraded email templates using graphics personalizations and advanced features. Ensured prompt and accurate communication with clients via emails and minimized unsubscribe rate. Created email data bases for lead generation. Analyzed campaign performance and suggested improvements where necessary. Increased sales revenue through email marketing efforts. Ensured emails sent were in line with industry policies and best practices. Bubble Point Nigeria LLC Virtual Assistant Received and responded to large emails and lots of phone calls daily. Dec 2015 - Dec 2016 Scheduled meetings. Booked travels and accommodation. Managed company's contact lists. Prepared customers shreadsheet and kept records online. Organized top managers calenders. Created presentations as assigned. Address employees administrative queries. Provided customer service as first of contact. Performed market research. Maintained social media presence through content creation and account management. Managed a team using zoom, slack, skype, google teams, phone and email correspondence. Homeland Holdings LLC Jan 2009 - Nov 2015 Sales Manager Exceeded monthly and yearly sales target and yeilded 80% growth in revenue via a strategic and systematic approach. Resolved customers complaints regarding sales and services and maintained existing customers. Monitored customers preferences in determining the focus of sales efforts. Analyzed sales statistics and measured sales performance. Increased customer base by over 75% Projected sales and determined the profitability of products and services. Determined discount rates and special pricing plans. Planned and coordinated training programs for sales unit. Increased and maintained customers intimacy through strategic relationship. Researched new market opportunities for sales growth. Education Madonna University Political Science 2.1 Skills Sales technique MS office and google suite Good listener Decision making Time management Team building Problem solving Oral and written communication Copywriting HTML and Content Management System knowledge Familiarity with Analytical and database tools Reference 2007 Donatus Atueyi - "Natus Industries LLC " M.D/C.E.O- Chinenye Udenze - "Fidelity Bank plc " Direct Sales Executive-