Nnamdi Ndiolo
Admin Support | Customer Support | Organizing & Strategy
Trans-Woji, Port-Harcourt, Rivers State, Nigeria
Phone: (- | (- | Email:-
Professional Summary
Highly organized and results-driven professional with extensive experience in administrative
support, customer service, and operational efficiency. Adept at managing daily operations,
coordinating logistics, and ensuring task completion in dynamic environments. Skilled in
customer engagement, developing solutions, and driving business development strategies to
exceed targets. A proactive and growth-oriented individual with a strong work ethic, committed
to delivering exceptional service. Known for excellent communication skills, emotional
intelligence, and fostering strong relationships for continuous professional growth.
Professional Experience
Food Handler
JAD Catering Services, Offshore
June 2022 – September 2024
● Ensured compliance with food safety and sanitation standards to maintain a safe and
hygienic work environment.
● Delivered excellent customer service in a fast-paced, high-pressure setting.
● Collaborated with kitchen staff to streamline food preparation processes, improving
efficiency and service delivery.
Customer Service Representative | Team Lead
Xend Finance, Port-Harcourt, Rivers State
January 2020 – March 2022
● Supervised the implementation of promotional strategies to ensure smooth workflow and
on-time product delivery.
● Upheld customer care standards, achieving consistently high service levels and
productivity.
● Played a key role in raising the company’s profile, resulting in over 50,000 product
downloads.
● Consistently surpassed monthly service targets, contributing to the overall success of the
team and organization.
Skills
● Administrative Support: Efficient in personnel management, task coordination, and job
safety analysis.
● Customer Support: Experienced in managing customer inquiries, complaints, and
relationship management.
● Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint),
Google Workspace (Docs, Sheets, Drive), and Zoom.
● Communication: Strong verbal and written communication skills for professional
correspondence and presentations.
● Emotional Intelligence: Skilled in social, cultural, and emotional awareness for effective
interactions.
● Team Collaboration: Strong interpersonal skills and ability to work effectively in teamoriented environments.
Certifications
● BOSIET: Basic Offshore Safety Induction and Emergency Training
● OSP: Offshore Safety Permit
● Remote Work Revolution for Everyone: HarvardX (In Progress)
Additional Information
● Languages: English, Igbo.
● Interests: Creative Writing, Culinary Arts, Fashion Styling.
