Nnamani Cecilia

NNAMANI CHIKA CECILIA No 10 Mgbakwu street Nkpor, Anambra, Nigeria. Mobile:- Nationality: Nigerian E-Mail:-CAREER PROFILE: An experienced communicator, highly self-motivated and result driven. Proficient in Microsoft office and time management. I possess strong listening skills and undisputed charisma. SKILLS AND COMPETENCE. • Excellent command of English language. • Self-motivated. • Strong interpersonal communication skills. • Ability to work under pressure. • Excellent attention to detail. • A clear and confident telephone manner. • Dealing with customer face to face. • Transparent and discreet. • Ability to work with or without supervision. WORK EXPERIENCES: June 2021 - Present H.W.C Entertainment, Onitsha, Nigeria Writer (remote) Main Duties. • Responsible for content writing. • Drafting, writing and editing texts for publication. • Creating texts that are original and well researched. • Pitching new content ideas to facilitate the growth of the company. • Handling of over-the-phone interview and personality profiles. September 2019 – June 2021 Querencia schools, Lagos State, Nigeria. Classroom Teacher. Main Duties • Motivate, encourage and educate learners. • Inspiring critical thought and moral values. • Keeping and filing students' records. • Researching and implementing new teaching materials. • Planning and preparing lessons. • Assigning assessments and overseeing examination. • Safeguarding children's welfare. April 2018 – August 2019 Jennick travels and tours, Lagos State, Nigeria. Front Desk Officer / cashier. Main Duties • Welcome and attend to customer's need. • Respond to customer's inquiries. • Advice customers in making an unregretful purchase. • Receive and tackle customer's complaint. • Handle paperwork and process payment. • Ensure feedback from the customer to further improve the customer service. April 2012 – February 2013 Enugu State House of Assembly, Enugu, Nigeria. Assistant Secretary/ Front Desk Officer Main Duties • Attend telephone calls and handling visitors. • Respond to caller's inquiries and relay messages. • Managing book keeping and preparing expense reports. COMPUTER SKILLS Proficient in Ms Office, E-mail and internet. EDUCATION 2018: National Youth Service Corps Discharge Certificate 2015: Higher National Diploma - Mass Communication–Federal Polytechnic Oko, Anambra State, Nigeria 2009: Senior Secondary School Certificate – Iyobo Aibuedefe Secondary School Benin, Nigeria. CERTIFICATION In view: Advanced Diploma in Customer Service - Throne Management and Business Institute, Nigeria. REFEREE On request