CHIDIEBERE EMMAUEL NNAJI
e-mail-tel:-
Education and Qualifications-
University of Nigeria,Nsukka
Location; Nsukka, Nigeria
Bacherlor of Mechanical Engineerfing
Work Experience
Sep-2017– Aug-2018
Cosmilla Hotel and Suites
House keeping Manager
Anambra, Nigeria
Draped and folded guest clothing, pair shoes and neatly arrange
toiletries
Reliable and responsible with positive attitude, courteous and cordial
with desire to maintain healthy leaving environment for all residents
Working hard to satisfy each customer
Attended to over sixty guest rooms including sweeping, mopping and
vacuuming.
Strong team player with great attention to details
Sep-2019–May-2021
Nafelis Hotel Enugu
Store Manager
Enugu, Nigeria
Manage daily operation to ensure smooth functioning of the store maintaining a
clean safe environment for employees and customer.
Managed inventory control and supplies.
Maintained proper product levels and inventory controls for merchandise and
organized backroom to facilitate effective ordering and stock rotation.
Prepare Requisition list for depleted items in the store.
Jun-2021–Feb-2022
White House Hotel and Suites
Supervisor
Feb-2022-Dec-2025
Rivers, Nigeria
Supervises front desk team members to ensure effecient and smooth operation.
Response in professional and courtesy manner to arriving and departing guest
Handle any emergency or issues that arises during the night and day.
Assisting with budgeting and financial management.
Handling Guest complain and feedback.
Digital Witch ICT Services
Lagos, Nigeria
IT Support & Customer Success Manager
Provided remote support to owner systems to resolve advanced technical problems.
Developed clear, concise documentation (e.g., guides on downloading files,
troubleshooting common software issues)
Copied and wrote down user problems in ServiceNow, and asked for improvements
based on what users said and took turns being on-call to keep support always available.
Assisted in testing and rolling out new software releases, ensuring smooth transitions.
Additional Information
Interests:
Travelling, Running, Vice President Keep fit Club
Achievements:
One of the 2 People Selected to undego a training in Personal Data Protection
Best Staff of the year 2023
Certificate in Customer Service
Nationality:
Nigerian
Languages:
English A level, French Intermidate level
