Nmesoma Divinefavour

- NMESOMA DIVINE-FAVOUR OBIOMA - Virtual Assistant PROFESSIONAL SUMMARY Adaptable and detail-oriented Virtual Assistant with a diverse background in sales, education, social media management, and content creation. Proven ability to handle administrative tasks, streamline processes, and deliver excellent customer service. Certified in Virtual Assistance with expertise in managing schedules, email correspondence, content creation, and online communication tools. Known for exceptional organizational skills, strong written and verbal communication, and the ability to multitask in dynamic environments. EDUCATION PROFESSIONAL EXPERIENCE IELTS Social Media Manager and Content Creator Certificate in oral and written English 2024 Glowhite Cosmetics & 2Black Haircare | Remote |- Federal University of Technology, Owerri Bachelor of science in Forensic science 2023- present SKILLS Administrative Skills: Calendar management, email management, and task prioritization. - Technical Proficiency:Google Workspace, Microsoft Office Suite, Slack, Zoom, Canva, CapCut, Hootsuite, Buffer. - Social Media Management: Content planning, audience engagement, analytics reporting. - Copywriting & Proofreading: Error-free writing, editing, and research-driven content creation. - Organization & Time Management: Handling multiple deadlines with efficiency. - Customer Service: Resolving inquiries with professionalism and care. - Soft Skills:Communication, adaptability, attention to detail, and problem-solving. CERTIFICATIONS Virtual Assistant Certificate (Short-term Rental Academy) - Managed daily posting schedules and created high-quality content for Instagram and other social platforms. - Analyzed engagement metrics to refine campaigns and improve audience interaction. - Designed graphics and edited videos using Canva and CapCut, enhancing brand visibility. - Streamlined content planning processes, saving 10+ hours monthly in manual efforts. Copy writer and Proof reader Freelance |-* - Produced compelling copy for websites, blogs, and marketing materials, increasing client conversion rates. - Reviewed and edited documents to ensure grammatical accuracy and clarity. - Conducted research to create SEO-optimized content tailored to specific audiences. Short-term Rental and Co-hosting Virtual Assistant Intern Satellite Apartments Lagos |- - Provided excellent customer service, addressing client needs and complaints. - Managed listing and optimisation across all platform . - Executed Dynamic Pricing Strategy