Nkemjika Akagbusim

 A self-motivated professional that thrives on overcoming challenges, learning new skills, and encouraging growth in those around me. 

 I am a bachelor's degree holder in Economics, I have taken training courses to boost my qualifications.

I have had severe work experiences as a customer support specialist and virtual/administrative assistant with great work ethics and highly proficient in the tool essential for my carrying out my task. 

Here are my skills and expertises ;

• Outstanding customer service
• Attention to details 
• Great communication
• Chat Support
• Data Entry
• Call support
• Email support
• Updating calendar
• Setting appointments 
• Excellent written and verbal communication skills 
• Event planning 
• Web research
• Canva
• Shopify

Also proficient in CRM tools ;

• Hubspot
• Zapier
• Zendesk
• Intercom
• Trello
• Salesforce
• Click up
• Monday.com
• Google suite
• Microsoft office 
• Gohigh level 

In my work, I always do my best to meet client's expectations and deadlines.

I am proactive, a fast learner, and resilient.

I am also open to new opportunities.

 My success level is measured by the satisfaction my clients get because when my client wins, I win.