Nkechinyere Ogbonnaya

Nkechinyere Ogbonnaya

$5/hr
Customer Support Specialist
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Fct, Fct Abuja, Nigeria
Experience:
3 years
About

With the inclusion of an empathetic customer support specialist on your support team, the rate of customer satisfaction and retention in your company will massively increase. I have been working as a customer support specialist with years of extensive experience in customer satisfaction, customer retention, customer complaints, and customer relationship management, helping customers to scale through their complaints, inquiries, and feedback sessions with ease.

Considering my amassed experience in the past years as a customer support agent, I am certain that my addition to your team will not only boost customer satisfaction and retention rates but the entire growth of your business.

Kindly contact me at once for further discussion on how I intend to achieve this.

Skills
  • Complaint Management
  • Email Support
  • Customer Feedback Documentation
  • Active Listening
  • Relationship Building
  • Phone Support
  • Product Knowledge
  • Online Chat Support
  • Problem-solving
  • Empathy
Languages
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