Nkechi Okafor

OKAFOR, NKECHI CHARITY Lagos, Nigeria - - PROFESSIONAL SUMMARY I am a focused and reliable graduate with strong communication, administrative, and client support skills. I help businesses stay organized, save time, and run smoothly. I am good at planning, handling remote tasks, managing calendars, and solving problems quickly. I am looking to join a team where I can support growth and add value. WORK EXPERIENCE Simonok Oil and Gas Limited, Lagos Virtual Assistant / Appointment Setter August 2020 – Present Answer and redirect phone calls Manage diaries and schedule meetings Prepare reports, memos, and letters Support managers with daily office tasks and travel plans Organize meetings, prepare agendas, and take meeting notes Create new administrative processes for better results Handle customer communication by phone and email Use online tools like Trello, Slack, and Google tools to manage work Start conversations on LinkedIn and book meetings with leads Hebron College, Mowe, Ogun State Teacher – Food and Nutrition August 2019 – July 2020 Prepared and delivered lessons in food and nutrition Monitored students’ academic progress and gave extra help when needed Led classroom discussions and practical sessions Taught students how to use food and nutrition tools properly Princess Bakery, Owerri, Imo State Student Intern (Industrial Training) April 2017 – August 2017 Helped bakers prepare and package baked goods Took customer orders and handled sales Listened to customer complaints and passed them to the baker EDUCATION Imo State University, Owerri Bachelor of Science in Food Science and Technology – 2018 Treasure Basic Nursery and Primary School Senior Secondary School Certificate – 2011 CERTIFICATIONS Customer Service and Virtual Assistant Training – Skill Development Council Canada (2024) Data Entry Training – Digital Skilling and Employment Project (2024) Virtual Assistant Program – African Leadership Group (ALX), 2024 Diploma in Computer Use and Graphics – Linxcom Technology, Lagos (2012) SKILLS Strong written and spoken communication Calendar and email management Customer support and service Use of Google tools and Microsoft Office Time and task management Data entry and document preparation Setting and confirming appointments Online research and reporting REFERENCE Available on request