Nkechi Izeji

IZEJI NKECHI VICTORIA DATA ANALYST/CONTENT CREATOR/CUSTOMER SERVICE CONTACTS : PROFESSIONAL PROFILE I am an adventurous, resourceful individual, diligent and resilient on tasks en- route set goals and general organizational success. I have passion and diligence for Business intelligence, Customer Service and Content Creation. My mantra is diligences and professional excellence. --Plot 53 Jacob Close, 2/1 Kubwa Abuja. Linkedln.com/Nkechi Izeji CAREER OBJECTIVE My passionate objective is to dutifully apply my positive attitude, excellent communication and Analytical skills / creative aptitude in a high-level professional environment, towards sustaining the appreciable public image, integrity and general goals of the organization. EDUCATION: PGD JOURNALISM In View… National Open University, Awka Study Centre, Anambra state. BSC GEOLOGICAL SCIENCES 2001 – 2005… Nnamdi Azikiwe University, Awka, Anambra state. INTERNSHIP March 2023 to May 2023... INTERN Side Hustle Internship (Data Analytics) • • • • • Macdonald Nutritional Analysis. Netflix viewership analysis. HR Attrition/ Retention Analysis. Pharmaceutical data Revenue analysis. Adventure Works Sales Analysis. WORK EXPERIENCE 2022 -Present… CUSTOMER SERVICE SALES REPRESENTATIVE Remichris Computers (Technology distribution) Customer Service/ Sales/Stock Management Presently… FREELANCER Sandaliceous Cuisine (Content Marketing) 2019… FREELANCER Upwork (Salespreneur Pipeliner CRM) 2009 – 2018 … CUSTOMER SERVICE/OPERATIONS MANAGER KEL TECHNOLOGIES LTD • Supervision of entire customer service department. • Ensuring operational efficiency, quality control and customer satisfaction. • Ensuring discipline among staff; training of staff when necessary. Identifying threats, opportunities and communicating same to the Management for strategic planning and decision. Authorization of jobs for production. • • SOFTWARE / Microsoft Office / Microsoft PowerBi / / QuickBooks / Canva / Google suites / / Mailchimp / Zoho CRM / CERTIFICATION/TRAINING 2007… Proficiency in Management (Nigerian Institute of Mgt.) 2021… Jobberman Soft Skills 2022… Digital Marketing/ Content Creation (Side Hustle Internship) 2023... Data Analytics (Side Hustle Internship) SKILLS • Leadership, Communication/ Interpersonal relationship skills • • • • Analytical, Critical thinking and problem-solving Skills Time Management Skills and Multitasking. Team Management. Fluency in both English and Igbo languages. (Spoken and written) • Copy Writing, storytelling and Internet Research. • Email Marketing and social media Management. • Facebook ads, Instagram ads and Facebook ads.