IHUOMA NKECHI BRIDGET
JUNIOR CLOUD SECURITY/DEVOPS ENGINEER |TECHNICAL SUPPORT/Linkedin: https://www.linkedin.com/in/nkechi-ihuoma-bridget
PROFESSIONAL SUMMARY
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Results-driven Cloud Security/DevOps engineer with a proven track record in backend and infrastructure development. I thrive in dynamic environments where I
can leverage cutting-edge technologies to drive operational excellence and business growth. My passion for continuous learning ensures I remain at the forefront of
emerging technologies and industry best practices. With expertise spanning cloud platforms, automation, and infrastructure optimization, I deliver versatile
solutions that enhance team productivity while contributing to organizational success. An MBA in International Hospitality and Tourism to bring analytical
thinking and exceptional communication skills to technical support roles.
PROFESSIONAL EXPERIENCE
Cloud Security/ DevOps Engineer| Technical Support
Digital Witch Community | Lagos, Nigeria (Remote)
June- December 2025
Architected and deployed AWS cloud infrastructure with 99.9% uptime through proactive monitoring (Prometheus, Grafana, Datadog)
Engineered CI/CD pipelines (GitHub Actions) that reduced deployment time by 80% and minimized rollback errors
Orchestrated Docker and Kubernetes containerized solutions, improving application scalability and resource efficiency
Implemented security best practices including IAM policies, VPC configurations, and firewall rules for distributed infrastructure
Drove cloud cost optimization initiatives, reducing infrastructure expenses by 30% through right-sizing and efficient resource allocation
Provided rapid technical support with minimal response time, ensuring uninterrupted operations for remote teams
Created comprehensive technical documentation and knowledge bases, reducing recurring support tickets
Key Achievements:
Zero-downtime cloud migration from on-premise infrastructure
Achieved 99.9% system uptime through automated monitoring and proactive issue detection
Increased release frequency through 80% faster deployment cycles
Customer Support ||Ecobank Nigeria || Lagos State, Nigeria | August 2018 – August 2021
Review all account opening documentation to prevent audit and control issues
Maintained 99% accuracy rate in processing complex customer account documentation and data entry
implemented data validation procedures that reduced errors by 25% across the centralized account opening unit
Systematically reviewed and digitized customer documentation
Developed optimization recommendations that streamlined the account opening workflow, reducing processing time by 15%
Created user documentation for internal systems that improved onboarding time for new team members
Banking Operations Support ||Ecobank Nigeria || Lagos State, Nigeria || September 2017 - JULY 2018
Managed financial transactions with 100% accuracy, handling sensitive customer financial data
Assisted with ATM troubleshooting and maintenance procedures, resolving basic technical issues
Maintained detailed transaction logs and documentation for audit compliance
Recognized for exceptional attention to detail in transaction processing and documentation
EDUCATIONAL BACKGROUND
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MBA Business Administration in International Hospitality and Tourism
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Babes Boyai University Cluj Napoca, Romania (2024)
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Higher National Diploma in Banking & Finance
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Lagos State Polytechnic Ikorodu (2015)
CERTIFICATION AND COURSES
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IT Support (2025)
Digital Witch Support Community
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Google Professional IT Support (2025)
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Cloud Security/DevOps Engineer (2025)
Digital Witch Support Community
TECHNICAL SKILLS
Cloud & Infrastructure
AWS | Terraform (IaC) | Cloud Cost Optimization
DevOps & Automation
CI/CD Pipelines (GitHub Actions) | Docker & Kubernetes | Bash & PowerShell Scripting
Monitoring & Security
Prometheus | Grafana | Datadog | IAM | VPC | Firewall Configuration | Incident Management
System Administration
Linux Administration | TCP/IP | DNS | Load Balancing | Backup & Disaster Recovery
Version Control
Established Git workflows and code review standards improving code quality and team productivity
Referees …………………... Available Upon Request
