Nkechi

I provide virtual administrative assistance to organization or technical support to individuals.

Administrative support including management of emails and scheduling of meetings

communication and client support

Responding to customer inquiries (email, chat, or phone)

Managing bookings or orders (for e-commerce or service-based businesses).

Following up on leads or customer request.

As a virtual consumer representative (sometimes called a virtual customer service representative),

I play the role of assisting customers remotely, usually through online platforms such as chat, email, social media, or phone.

I help to order customers place, track, or cancel orders.

Manage returns, refunds, and exchanges.

Assist with account setup, login issues, or profile updates.