Njoku Charles Onuabuchi

Njoku Charles O. University of Nigeria, Nsukka 400241 Enugu, Nigeria ● (- ●Email:-●LinkedIn: https://www.linkedin.com/in/njoku-charles-onuabuchi ●Work Profile:www.upwork.com/freelancers/~01af0a2c95d9eb3649 VIRTUAL ASSISTANT | CREATIVE GRAPHIC DESIGNER | DATA ANALYST Professional Summary: Meticulous professional with extensive experience in handling customer services and administrative work from a remote location. Effectively able to meet set deadlines and process information through well-honed research skills. Well-versed in providing quality administrative and customer service support through effectively handling remote office procedures. Expertise handling of numerous User-friendly software and user interactive applications. Extensive knowledge of software QA/testing. • First-hand experience in preparing timely and accurate presentations and reports using sophisticated software • Adept at completing assignments – such as data entry work and transcription – within provided timelines • Proficient in managing social media platforms and handling basic website maintenance and blog management AREAS OF EXPERTISE • Online Research • Data Entry• Business Scheduling • Graphics Design • Social Media Marketing • Website Maintenance • Emails Management• Client and Partner Management • Software Testing • Proofreading and Editing • Transcription and Word processing • Academic Research PROFESSIONAL EXPERIENCE FREELANCER, (Remote) Virtual Assistant (6/2015) • Set up auto-responders to manage incoming email in a profound manner • Book customers’ appointments and make follow up calls • Handle calendar management duties by coordinating executives’ schedules and appointments • Manage files in electronic forms using applications such as Dropbox and Googles Docs • Handle database building duties such as updating email or contact lists • Make creative designs newsletters, info handbooks and sign pages. • Prepare slideshow presentations for executives and record minutes of meetings • Set up and manage social media accounts on Facebook, Twitter and LinkedIn • Publish blog posts and filter and reply to comments left on the blog • Answer support tickets to resolve customers’ problems and provide additional information FUNDED TODAY LLC, Ogden, Utah USA. Data Analyst (Remote) 05/2016 (www.funded.today/about) • Sourced for contact info of campaign backers, influencers and press releases • Analyzed traffic stream across kickstarter and indiegogo • Assisted callers in resolving issues by troubleshooting their problems over the telephone • Made outbound calls to prospective customers to provide them with information on the company’s products and services • Handled incoming emails and support tickets by appropriately replying to them following company policy EDUCATION University of Nigeria, Nsukka 2014 - Present Expected B.Sc Biochemistry College of Advance and Professional Studies, Makurdi 2013 – 2014 IJMB A’ Levels Mount Saint Gabriel’s Secondary School, Makurdi 2007 – 2013 WAEC/NECO SSCE