Nizza Monique C. Lopez

  Nizza Monique Lopez Listing Specialist (- |-| Cagayan De Oro City Experience     Nov 2015 - Present (4 years 8 months) Listing Specialist Banknote World Inc. | Home based (ONLINE)   Industry Advertising / Marketing / Promotion / PR   Specialization Clerical/Administrative Support   Role Data Entry Personnel   Position Level 1-4 Years Experienced Employee   Do customer service through answering phone calls, email & assist office-based employees in California. Knows how to use photoshop. Do listing of products on eBay, Amazon, X-Cart (Company Website) & Shopify in all different accounts. Sorts out email in outlook, manages website listings and inventory. Oct 2014 - Dec 2015 (1 year 3 months) Phone Banker JP Morgan & Chase Co. | Central Visayas, Philippines   Industry Banking / Financial Services   Specialization Banking/Financial Services   Role Retail Banking/Branch Operation   Position Level 1-4 Years Experienced Employee   Efficiently provide outstanding customer experience and resolution through expert analysis and investigation of card member's account &/or concern. Expected to be the bank's advocate; being a dynamic and clear communicator strengthening confidence and relationship of the client with the bank. Jun 2014 - Oct 2014 (5 months) Faculty Teacher ZSMIT | Zamboanga, Philippines   Industry Education   Specialization Education   Role Lecturer   Position Level 1-4 Years Experienced Employee   Teaching Political Science and Humanities to Marine Engineering Students. Basing on course code it is considered as a social sciences course for Humanities and Social Science 2. Nov 2013 - Oct 2014 (1 year) Student Affairs and Community Extension Clerk Zamboanga del Sur Maritime Institute of Technology | Zamboanga, Philippines   Industry Education   Specialization Clerical/Administrative Support   Role Clerk   Position Level 1-4 Years Experienced Employee   Administrating student activities and facilitating programs for the benefit of the students and the community. Doing the communications, formulating activities, collaborating with the authorities in charge, Making and Organizing reports.       Apr 2012 - Mar 2013 (1 year) Associate 1A Wipro BPO Philippines Ltd., Inc.   Industry Call Center / IT-Enabled Services / BPO   Specialization Customer Service   Role Customer Service - General   Position Level Fresh Grad / < 1 Year Experienced Employee   Handles incoming or outgoing customer calls for a business. Manages account inquiries, customer complaints or support issues. Education 2012 Mindanao State University Bachelor's/College Degree in International Relations | Philippines Skills Intermediate Communication Skills, Interpersonal Skills, Work ethic Key Skills Include:     Computer Literate (MS Word, MS Excel, MS Power Point, OpenOffice.org Writer) Planning and Organizational Skills Decision-Making, Supervisory, and Management Skills Teamwork and Teambuilding Skills Human Relations and Interpersonal Skills Assisting Customers with Their Needs Managing Website Multi-tasking About Me Gender Female Age 28 Date of Birth June 29, 1992 Current Address B-4 L-11 Camella Cerritos Brgy. Canito-an Cagayan De Oro City Nationality Filipino Reference Mahrooz P. Karjan QC and Product Manager Banknote World Cellphone No.: - Aaron J. Julian IT Expert Core Services Manager Cloudstep, California US Currently Homebased in Pampanga Traveling Back & Forth Cellphone No.: - ***You can also check me out on out on our website https://www.banknoteworld.com/?target=about_us