Nivedita Priyadarsini

Nivedita Priyadarsini

$7/hr
I deal with customer complaints and give them resolution.
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
38 years old
Location:
Bhubaneswar, Odisha, India
Experience:
3 years
Please provide photograph NIVEDITA PRIYADARSINI E-Mail:-Phone:-/-/- Proactive and versatile professional targeting challenging & rewarding opportunities in Clinical Data Management and Medical Coding & Billing domain with an organisation of high repute Location Preference: Bangalore PROFILE SUMMARY To build a career as a data analyst, with very good data interpretational skills, seeks an opportunity in clinical data management / SAS domain. Capable of working with a team performing the data Analysis in clinical trials using Statistical concepts like SAS, MS Excel etc. CORE COMPETENCIES ~Data Analysis ~Customer Assistance ~Data Processing & Profiling ~Voice & Non-Voice Processes ~Quality Assurance ~Liaison & Coordination ORGANISATIONAL EXPERIENCE Jul’12-Apr’13 with Infocon International Pvt. Ltd., Bangalore as a Process Associate Key Result Areas: ● Managed scientific publications and papers ● Collected author’s CV through a comprehensive internet search; gathered information about authors pertaining to various professions. ● Extracted information about author’s current publications; utilised scientific social networking sites as a method to collect the required data. ● Validated & maintained scientific profiles by adding correct and accurate papers; removed incorrect papers and rectified scientific publications with confirmation. ● Executed projects from European, Chinese, and Japanese universities. ● Employed research networking tools to for the convenience of researchers, administrators, managers and senior leadership to find experts and enable collaboration within their institution and across organisations Feb’11-Jan-12 with Infosys BPO Pvt. Ltd., Bangalore as a Process Executive Key Result Areas: ● Rendered services as Customer Executive at an international BPO. ● Conducted telecom process and dealt with European clients. ● Managed customer queries, identified grievances and reported the same to Telecom Engineering Department. ● Investigated customer issues and extracted information about the underlying needs of the customer Highlight: ● Provided high quality services to outbound customers in areas such as ACHT December 2016 to May 2018 worked in Firstsoutce Solutions, Bangalore as a Process Associat ● Working for a health care support process. ● ● Our main work is to maintain scientific datas. Validated & maintained scientific profiles by adding correct and accurate papers; removed incorrect papers and rectified scientific publications with confirmation. ACADEMIC DETAILS ● M.Sc. in Biochemistry from Bangalore University in 2010 with 59% ● B.Sc. in Biochemistry from Bangalore University in 2008 with 68% ● 12th in Science from Maharishi College, Bhubaneswar (CHSE Board) in 2004 with 56% ● 10th from S.M. Girls High School, Bhubaneswar in 2002 with 75% Other Courses: Completed a PGDBA course from Symbiosis of bangalore from 2012 to 2014 IT SKILLS ● Computer Basics, Microsoft Office (Word, PowerPoint and Excel) ● Completed successfully certification course in Clinical Data Management. ● Trained by a very experienced faculty , learned each and every aspect of Clinical data Management. ● Trainer : Dr Sashi Kumar who has got around 12 years of experience in Clinical Data Management field. ● Apace with CDM got hands training on of SAS PERSONAL DETAILS Date of Birth: 9th July 1987 Languages Known: English, Hindi and Oriya Address: NB 2 ,First Floor- 12 ,Vijaya Enclave,Sundar Ram Shetty Nagar,Bilekahali,Bannerghatta Road, Bangalore-560076
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