Nitya Verma

Nitya Verma Application Development Analyst Management Professional with experience of more than 2.5 years as Business Analyst & Support consultant with focus on Client Interactions, Documentation, Process Improvement, SLA Management and IT Transformation - WORK EXPERIENCE Application Development Analyst Accenture 08/2018 - Present, Gurugram Achievements/Tasks B-43 Brij Vihar Apartment Pitampura 110034, Delhi, India SKILLS Exploring opportunities for the new partners on the largest mobile platform.Providing end to end support to the top tier partners. Maintaining relationship with the existing partners by providing them opportunities to grow and expand their user base. App Audits for selected partners to help them grow on the mobile platform. Project Management, Process Improvement, Client Interaction, Documentation, Functional Testing, Java, Operations Management, SLA Management, User Demos Conducting Identifying process gaps and improving them by adhering to the designed systems and bringing in new processes. A very rich experience in leading and managing teams at Global level in different time zones. Maintaining SLA and quality ticket resolutions. Goyano (App) Tasks Worked as a marketing intern LANGUAGES English Full Professional Proficiency Apex Softcraft (Software Company) Tasks Worked as front end developer Hindi Full Professional Proficiency CERTIFICATES INTERESTS Travelling Music Blogging Certificate Name Associate Cloud Engineer (02/2021 - 03/2023) EDUCATION Bachelor of Technology Indira Gandhi Delhi Technical University For Women 08/2014 - 06/2018, Delhi Courses B.Tech in Information Technology Higher Secondary School Certificate D.A.V. Public School Pushpanjali Enclave 03/2013 - 03/2014, Delhi Courses Class XII CBSE 86.8% Aggregate Secondary School Certificate D.A.V. Public School Pushpanjali Enclave 03/2011 - 03/2012, Delhi Courses Class X CBSE 9.4 CGPA