NITIN KUMAR DHAMANIA
M. No.:-.
E-mail:-
Bhagwati Plaza,
Guraiya Road,
Dist. Chhatarpur (M.P.)
Pin-471405
Career Objective
I am seeking a challenging position in an organization as a Branch Manager that will
make the best use of my skills and experience and allow me to contribute in the growth of
the organization.
Professional Experience
Previous Experience: Name of the Organization: - Reliance RBPO DAKC Mumbai.
Designation: - Customer Service Associate.
Job Profile: - Inbound Customer calling, troubleshooting of customer query etc.
Span: - One Year (25th October 2007 to 5th November 2008).
Current Experience:Name of the Organization: - Dish TV BPO.
Designation: - Customer Service Associate.
Job Profile: - Inbound Customer calling, troubleshooting of customer query etc.
Span: - Two years (6th January 2012 to 9 February 2016)
Educational Qualifications
➢ B.Com with computer application from Barkatullah University Bhopal M.P. in 2008.
➢ Higher Secondary from M.P. board Bhopal in 2004.
➢ High School from M.P. board Bhopal in 2002.
Technical Qualification
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DCA (Diploma in Computer Application) from IEC Ltd. Bijawar Dist. Chhatarpur in 2004.
Tally 9 from Tally Academy Bhopal in 2009
Typing English 40 WPM and Hindi 30 WPM.
Maintain DSR of Customer’s Queries and Solution.
Personal Details
Date of Birth
Language Know
Marital Status
Gender
Nationality
Hobbies
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:
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01-July-1985
Hindi & English
Married
Male
Indian
Playing Guitar, Swimming.
DECLARATION
I consider myself familiar with Customer Service. I am also confident that I can work in
a team with motivation and Spirit. I hereby assure that I will try to fulfil apply and
dexterously all jobs assigned to me. I declare that the information and facts stated above are
true and correct to the best of my knowledge and belief.
Date: ……………
Place: ……………
(NITIN KUMAR DHAMANIA)