NISHANT PALIWAL
Strategic Business Partner, People and Growth Architect, Talent Development Expert
Location: Gurgaon, India
Summary
Strategic HR Leader with 15+ years of experience driving end-to-end HR strategy and
execution across manufacturing, e-commerce, logistics, global shared services and matrix
organizations. Partnered with global and regional stakeholders to align people strategy with
business outcomes, strengthen employee lifecycle experiences, and deliver compliant, highperformance workplaces. Demonstrated expertise in HR business partnering, workforce
planning, employee relations, performance management, compensation and benefits, HR
analytics, and change management, with a strong track record of delivering measurable
impact in fast-paced environments.
Key Achievements
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Reduced attrition by 33 %, significantly improving employee retention and
engagement at Rivigo.
Directed tailored leadership programs resulting in 70 internal promotions and
strategic workforce development at IFF.
Achieved 100 percent participation in engagement surveys, improving engagement
scores by 10 % at IFF.
Enabled large scale hiring at Amazon with more than 1200 hires within stipulated
timelines.
Rationalized more than 550 employees with full compliance during restructuring at
Udaan.
Supported and co-led global Workday HRMS rollout in collaboration with HR
Centers of Excellence and international stakeholders.
Skills
Strategic HR Leadership and Business Partnering: HR Business Partnering,
Organisational Development, Talent Management, Succession Planning, Workforce
Planning, Manpower Optimization, Stakeholder Management, Global HR Operations,
Mergers and Acquisitions Support.
People, Performance and Culture: Performance Management Systems, OKRs and KPIs,
Leadership Development, Learning and Development, Employee Engagement, Culture
Transformation, Change Management, Attrition Reduction.
HR Operations, Compliance and Analytics: Employee Relations, Industrial Relations,
Labor Law Compliance, Compensation and Benefits, Policy Design and Governance, HR
Analytics and Dashboards, Cost Optimization, HRIS.
Experience
International Flavors and Fragrances, Hyderabad
HR Business Partner, January 2023 to November 2025
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Spearheaded end-to-end HRBP support for multi-functional business units.
Designed and executed people strategies aligned with global HR roadmap and
workforce transformation initiatives.
Reduced attrition from 22% to 14% through targeted engagement programs.
Led annual and mid-year performance management cycles including goal setting
and talent reviews.
Delivered people analytics dashboards to support leadership decision-making.
Udaan, Gurgaon
Manager HR Business Partner, February 2020 to September 2022
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Led HRBP responsibilities during scale-up and restructuring phases.
Reduced attrition from 18% to 6% through retention strategies.
Delivered INR 7 Crore cost savings through workforce optimization and policy
redesign.
Managed employee relations cases and workforce rationalization for 550
employees.
Rivigo Logistics, Gurgaon
Regional HR Business Partner, June 2018 to February 2020
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Delivered HRBP support across regional logistics operations.
Achieved 95 % onboarding satisfaction through structured assimilation plans.
Ensured payroll accuracy and statutory compliance.
Amazon India, Gurgaon
HR Operations, November 2014 to June 2018
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Executed staffing for three new fulfillment sites.
Led employee relations and compliance processes.
Achieved zero audit observations in HR operations.
Sistema Shyam Teleservices, Gurgaon
Executive Recruiter, September 2012 to March 2014
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Managed end-to-end recruitment lifecycle for more than 50 roles annually.
Improved offer to join ratio to 90%.
People Strong HR Services, Gurgaon
HR Associate, October 2010 to September 2012
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Managed employee lifecycle for Fortune 500 clients.
Improved onboarding turnaround time by 20 percent.
Coordinated payroll activities and resolved employee queries within defined service
levels.
Education
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MBA in Human Resource Management, MM University, Haryana, 2009 to 2011
BBA in Business Administration, MD University, Haryana, 2005 to 2008
Certifications
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Learning and Development, AIHR
Human Resource Analytics, Coursera
Human Resources Using Metrics, LinkedIn Learning
Performance Management, LinkedIn Learning
Master of Industrial and Organizational Psychology, Udemy
Tools and Systems
Workday, SAP SuccessFactors, Darwinbox, PeopleSoft, Kronos, ICIMS, Microsoft Office Suite