Nisha Kumari

NISHA KUMARI Contact No: - Email id:-- CAREER OBJECTIVE To implement my technical, logical and analytical skills in a constructive manner to optimize the use of resources provided. I aspire to reach the top position of the organization joined. PROFESSIONAL QUALIFICATION DEGREE UNIVERSITY/BOARD PERCENTAGE B. TECH PUNJAB TECHNICAL UNIVERSITY 73% XII CBSE 64% X CBSE 68% EXPERIENCE Name Of Company Designation Duration Skills ITBD Senior System Administrator 01/04/24-16/05/25 O365: User Administration, Mailbox creation, Mailbox management, License Administration Okta: Configuration including SSO, MFA Active Directory: New user creation, Deletion, Unlock account, Distribution list, Shared mailbox Citrix: User login issues, Timeout sessions Group policy: Administrating policy for internal users Permission: Help users to assign the permission and provide delegation Exchange Admin center: Mail flow, Mail trace, spam filtering, Manage Distribution list & Shared Intune: Mantain devices applications, BitLocker key, conditional access, configure policies OneDrive enabling for users DHCP, DNS,TCP, IP Basics of server Ticketing Tool: ConnectWise, Automate, Screen Connect, Fresh Service, Autotask AmexGBT Technical Support Officer 05/12/22 to 30/09/23 O365: User Administration, Mailbox creation, Mailbox management, License Administration Okta: Configuration including SSO, MFA Active Directory: New user creation, Deletion, Unlock account, Distribution list, Shared mailbox Citrix: User login difficulties, Timeout sessions Group policy: Manage policy for internal users Permission: Help users to assign the permission and provide delegation Exchange Admin center: Mail flow, Mail trace, spam filtering, Manage Distribution list & Shared Intune: Manage devices, manage applications, BitLocker key, conditional access, configure policies Outlook Little knowledge about Autopilot, Tanium Cloud Troubleshooting Software Installation Printer relevant issue OneDrive enabling for users Global protect Concentrix Sr. Advisor, Technical Support 23/11/21 to 05/01/22 Worked for Microsoft Project O 365 Group Policy SharePoint One Drive UPN Power shell Permissions Security Groups Azure Irvine Infocom Pvt. Ltd Technical Support Officer 30/10/14 to 30/08/18 Software Installation O365 Printer related cases Handling Microsoft Outlook Issue (mailbox size, installation, PST file) IT related things Computer Slow down HCL Technologies PVT. LTD System Analyst. 28/10/13 to 25/06/14 Worked on Anglo-American Project: AD Password Reset O365 Software Installation Printer relevant problems Handling Microsoft Outlook case (mailbox size, installation, PST file creation) PERSONAL SKILLS Presentation Skills. Good Communication Skills. Leadership Quality. Positive attitude. HOBBIES Reading books/Novels. Creativity Singing Listening to music ACHIVEMENTS: Scholarship during Study period. Achievements in Paper Presentation. Participated in an inter School Dance Competition. Member of various Organizing Committees at school and college level. Member of discipline committee of my college annual festival. PERSONAL DETAILS Father’s name Mr. Rabi Kant Prasad Gender Female Languages known English & Hindi Permanent Address C-127/128, First Floor, Jeevan Park, Uttam Nagar East, New Delhi DECLARATION I hereby declare that the above-mentioned information is correct to the best of my knowledge and bear the responsibility for the correctness of the above-mentioned particulars. Place: West Delhi    (Nisha Kumari)