Niranjan Thomas

Niranjan Thomas

$10/hr
Social media management, customer service, data entry
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Chennai, Tamil Nadu, India
Experience:
3 years
Niranjan Thomas M. CONTACT: No 16 Kamarajar street, Anandhapuram, East Tambaram, Chennai, Tamil Nadu 600059-- PROFESSIONAL SUMMARY To be associated with a progressive organization which can provide me with a dynamic work sphere to extract my inherent skills as professional, use and development my aptitude to further the organization's objective and also attain my career target in the progress. EMPLOYMENT HISTORY Business Development Executive, Praveen Property Developers Feb 17th 2020 to Present ● To assist the organisations sales and growth efforts by contributing to new customer acquisition. ● Create new business opportunities ● Social Media content planning and managing client’s social media platforms. Client Service, Optima Response Management May 8th 2019 to Feb 13th 2020 o Primary point of contact for the client and ensure client satisfaction. o Responsible to support Business Development Team. o Maintain client focused working environment for team. o Social Media content planning and managing client’s social media platforms. Data Research Analyst, Celebratix Software Solution November 15th 2018 to May 7th 2019 (Part time) o Interpreting data, analyzing patterns and trends using statistical techniques. o Acquiring data from primary or secondary data sources and maintaining database Social Media Executive, Conneqt Business October 3rd to October 9th 2018 (Part time) o Assist with the general day to day administrative task. Social Media Executive, Fuzion Public Relation Private limited. Chennai, Tamil Nadu December. 2017 – June. 2018 o Managing Clients all the social media channels. o Responsible for promoting the brand and service of the company in social media accounts to gain customer satisfaction and experience to engage customers. o Assist with social media performance. o Tracking social media influencers. o Regular monitoring the competitors social media sites and creating analysis report. Customer service representative, Groupon. Chennai, Tamil Nadu September. 2016 – June. 2017 o Answering and resolving product or service problems by clarifying the customer's complaint. o Identify and assess customer's needs to achieve satisfaction. o Build sustainable relationships of trust through open and interactive communication. o Follow communication procedures, guidelines and policies. EDUCATION Course Institution Year of completion Percentage 10th 12th M.A.Communication B.Sc. Physics Zion.Matric.Higher.Sec.School Zion.Matric.Higher.Sec.School Madras Christian College Madras Christian College April 2007 April 2009 April. 2015 April. 2012 - SKILLS Adobe Photoshop Adobe Lightroom SEO ACCOMPLISHMENTS o NCC Air Wing C certificate holder o Participated in Republic day Camp (Rajpath) o Vayusanik Camp Silver medalist AREA OF INTEREST Photography Story and Scriptwriting Sketches PERSONAL PROFILE Date of birth: 22 July 1991 Age: 28 Father's name: Muthu L DECLARATION I hereby declare that all the details furnished above are turned and upto my knowledge. Niranjan Thomas M
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