Niphthaly Praise Go Brocka

Niphthaly Praise Brocka - •-• linkedin.com/in/niphthaly-praise-brocka OBJECTIVE I am seeking a role in Virtual Assistance, drawing from nearly five years of experience. Skilled in basic HR, admin tasks,lead generation, voice-overs, video editing, content creation, and managing social media accounts, especially on LinkedIn. I'm detail-oriented with strong organizational skills, aiming to boost efficiency and productivity in the team. CORE COMPETENCIES ● Administrative Support ● Market Research ● Data Entry ● Communication ● LinkedIn Management ● Multimedia Production (Video Editing and Visual Content) TOOLS PROFICIENCY ● Canva ● GoogleWorkspace ● LinkedIn ● Adobe Premiere Pro ● Pipedrive ● Notion ● Calendly EXPERIENCE ATHENA WFH Executive Assistant May 2023 — Feb 2024 ● ● ● ● ● Managed inbox and calendar for efficient scheduling. ○ Streamlined scheduling, handling five to ten client appointments weekly. Coordinated event logistics and conducted primary research. ○ Facilitated smooth events, researching multiple pieces of information per day. Assisted with miscellaneous tasks and administrative duties. ○ Supported operations, completing forty-five to fifty ad hoc or foundation tasks weekly. Communicated for approvals and purchases. ○ Expedited processes, handling two to five approvals daily. Created and organized digital assets, like Notion pages and contact lists. ○ Improved organization, creating Notion pages and updating multiple lists weekly. Niphthaly Praise Brocka - •-• linkedin.com/in/niphthaly-praise-brocka GOTEAM WFH Data Acquisition Officer/LinkedIn Manager/Social Media Assistant Nov 2019 — May 2023 ● ● ● ● ● ● Researched industry trends for planning. ○ Helped with decisions using research, Did industry research. Lead Generation ○ Managed LinkedIn and Pipedrive for clients. ○ Kept clients engaged and found leads, Handled four client accounts per day. Updated company database for accuracy. ○ Helped decisions with correct data and kept the database organized. Managed emails and replied promptly. ○ Kept clients happy with quick replies, Responded to five to ten client emails per day Created ads on LinkedIn and Facebook. ○ Post ads to get more attention. ○ Ran one or two ad campaigns every month Checked monthly ad reports for success. ○ Improved ads based on results. ○ Looked at ad success monthly. PhotoUp Crown 7 Business Center Documentation Specialist Jul 2018 — May 2019 ● ● ● ● Created visual guides and documentation for website processes. ○ Improved user understanding and troubleshooting. ○ Produced ten guides weekly. Updated and created user manuals for accuracy. ○ Enhanced user experience and brand adherence. ○ Revised manuals monthly. Provided voice-overs for video guides. ○ Enhanced clarity and engagement. ○ Recorded voice-overs for five to six videos weekly. Edited videos for high-quality content. ○ Enhanced visual appeal and engagement. ○ Edited two videos daily. KPELIS Corporation/CPI LAHUG Esl Instructor Apr 2013 — Apr 2016 ● Taught conversational English using interactive methods. ○ Enhanced language skills through engaging activities. ○ Conducted individual and group sessions, averaging seven to eight sessions weekly. Niphthaly Praise Brocka - •-• linkedin.com/in/niphthaly-praise-brocka ● ● Provided constructive feedback on errors to improve accuracy. ○ Clarified grammar and pronunciation mistakes for better proficiency. Offered feedback during lessons, providing guidance on average five times per session. ○ Initiated discussions to encourage participation and confidence from the students. Telstra TELEPERFORMANCE Residential Billing Customer Service Oct 2013 — Jun 2014 ● Addressed residential customers' service billing queries, resolving discrepancies and providing accurate information about service charges. ○ Resolved billing discrepancies and provided accurate service charge information. ○ Handled an average of 20 billing queries per day. Western Wats Philippines TAMIYA, LAPU-LAPU CITY Market Researcher May 2008 — Jan 2009 ● Conducted short or long surveys to random households in the US, administering questionnaires, collecting data, and recording responses to gather valuable insights and information on various topics. ○ Gathered valuable insights through surveys conducted in random households. ○ Conducted an average of ten to fifteen surveys per day. EDUCATION UNIVERSITY OF CEBU BSBA Marketing Management- REFERENCES Alfonso Adrian Cerna from Athena- Hayden Conde from Goteam- Dr. Bretta Lucion from Care and Cure Hub-