Niño V. Miguel

I hope this letter finds you in excellent health and spirits.

I am reaching out to express my interest in the technical support position you posted. If given the opportunity, this would be my first-ever client, and I promise to deliver the highest quality of work that I am capable of.

With nearly two decades of experience in the call center industry, I have had the privilege of working with people from all walks of life. Over the years, I have spent half of my career focused on customer service, which has equipped me with the skills to provide exceptional customer satisfaction. My extensive background in handling customer inquiries, resolving issues, and maintaining a positive experience makes me confident that I can effectively contribute to your team.

Outside of my professional career, I serve as the defense captain for the Philippine Aguilas, the first-ever American football team in the Philippines. This role has helped me develop strong leadership, teamwork, and communication skills, all of which I bring into my work. My experience as a middle linebacker has also taught me discipline, resilience, and how to handle challenges effectively—skills that I apply both on and off the field.

As a father of three wonderful daughters, I take great pride in balancing my family responsibilities with my career. After completing my graveyard shift, I devote my time to taking care of my children and ensuring they’re ready for school before I rest.

I am truly excited about the opportunity to join your team and contribute to your success. I am confident that my customer service experience, leadership abilities, and personal discipline will enable me to make a meaningful impact in supporting your company.

Thank you for considering my application. I look forward to the possibility of working with you.