Nina Williamson

NINA S WILLIAMSON Hazel Crest, IL- -- PROFESSIONAL SUMMARY Detail-oriented Accountant with 1 year effectively maintaining accurate accounting information for large-scale financial organizations. Works closely with executive management on complex mergers and acquisitions and divestitures. Seasoned Customer Service Supervisor with unmatched customer service record and successful strategic development. Develops strong working relationships with teams to boost performance and meet objectives. Fantastic critical thinker with great memory and efficiently organize vast amounts of data. Great at performing internal audits, conducting investigative reporting and transcribing information. SKILLS Cost Management Epic Systems Microsoft Visual Basic MS Office Suite Microsoft Excel Microsoft PowerPoint Workflow Schedules Customer Service WORK HISTORY 09/2022 to Current Accountant Illinois Secretary Of State – Chicago Heights, IL Gathered financial information, prepared documents, and closed books. Documented cash, credit, fixed assets, accrued expenses and line of credit transactions. Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating and cash and banking reconciliations. Reconciled accounts and reviewed expense data, net worth and assets. Evaluated and improved accuracy and completeness of financial records. 03/2020 to Current Public Service Representative Illinois Secretary Of State – Chicago Heights, IL Entered into record-keeping systems appropriate data needed to create new records or update existing ones. Completed field checks to verify licenses and permits for various business. Collected detailed notes on investigations and other communication to adhere to legal requirements and enhance recordkeeping. Took notes on field examinations and specific case details, updated databases and produced reports outlining results of investigations. Maintained composure in stressful situations, confrontations, interviews and records searches. Collected payment from customers, provided documentation and changed accounts to reflect current statuses. 04/2018 to 03/2020 Customer Service Supervisor Walmart – Joliet, IL Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service. Coached employees through day-to-day work and complex problems. Actively supported service associates by quickly responding to questions via phone and email and finding appropriate solutions to customer issues. Coached team members to deliver hospitable, professional service while adhering to set service models. 11/2017 to 04/2018 Cashier Walmart – Joliet, IL Operated cash register for cash, check and credit card transactions with excellent accuracy levels. Worked flexible schedule and extra shifts to meet business needs. Helped customers complete purchases, locate items and join reward programs. Restocked and organized merchandise in front lanes. Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance. EDUCATION Expected in 05/2025 Bachelor of Science: Computer And Information Sciences American Public University System - Charles Town, WV 05/2020 Associate of Arts: Education Joliet Junior College - Joliet, IL