Niña Solis
Quezon City, Philippines
Value Statement
A highly motivated and experienced virtual professional. Proficient in all Microsoft Office programs. I can work
with clients to keep your business running smoothly and efficiently. After working several years in corporate
companies in Philippines and Overseas, I am committed to resuming my professional career on a full-time basis
as Virtual Professional.
Summary of Qualifications
As CEO Executive Secretary in UAE, I had the opportunity to become an independent woman personally and
in my career who can manage the whole business operations with less supervision.
Having experience in working as Appointment Setter and Virtual Assistant from other remote companies.
In my 8-years career in Administration and Customer Service I have demonstrated the ability of being goalorientated and adaptable.
Professional Experience
CEO Executive Secretary
Al Shabakah Universal Trading LLC - Dubai, United Arab Emirates
Dec 2018 – Sep 2019
I learned to be an independent person in this job. I have managed to co-operate as an Executive Secretary while
managing administration, accounts, HR officer, and sales and marketing.
Skills
Opentcart (for managing websites_
Tawk.to (for web and mobile marketing)
Tally ERP9 (Accounting Software)
Google Spreadsheet
MS Outlook, MS Excel, MS Word, MS Powerpoint
WhatsApp for Business
Appointment Setter/ Concierge Specialist
Set Point Pro LLC – CA, USA
July 2018 – Nov 2018
Responsible for contacting leads over the telephone to generate appointments.
Skills
Five9 Dialer
Zillow
MS Excel
Google Spreadsheet
Skype
Senior Business Process Associate (Level 2)
Manulife Business Processing Services – Quezon City, Philippines
Sep 2017 – June 2018
Manage and distribute daily workforce for Manila and Cebu Teams (7 teams). I have used to handle people from
different teams and do workforce on every day basis. Managed Senior Business Process Associate job and
responsibilities while performing Level 1 daily works such as processing financial transactions.
Business Process Associate (Level 1)
Manulife Business Processing Services – Quezon City, Philippines
Sep 2014 – Sep 2017
Act as backup for the other team members during periods of peak volume, vacations, training. Etc. Responsible
for daily processing of all types of distributions and loans.
Skills
Apollo Framework
AWD10 (Automatic Work Distribution)
MS Outlook, MS Excel, MS Word
Skype
Sales and Administrative Assistant
Advance Fasteners Inc. – San Juan, Philippines
Oct 2012 – Sep 2014
Gained Experience in Sales while assisting when Sales Managers were out of the office. Provide clerical and
operational support to Sales Managers or Administrators.
Skills
MS Outlook, MS Excel, MS Word
Skype
Data Entry Clerk
Unilever, RFM Ice Cream Inc. – Pasig, Philippines
Sep 2011 – July 2012
Checking that raw materials or components involved in the production process of Ice Cream are of
suitable quality. Enters information into computer database for effective record keeping. Organizing files and
collecting data to be entered into the computer.
Skills
SAP System
Google Spreadsheet
MS Excel
Education:
Polytechnic University of the Philippines
Business Administration major in Human Resources Development Management
Quezon City, Philippines
2007 – 2011
Personal Information
Contact Number:
Email Address:
Age:
Marital Status:
Country:
Language:
--/-28 years old
Single
Philippines
English, Tagalog
