NIÑA MARIE LUAGUE
Amazon Virtual Assistant
Cebu City, Philippines, 6000
--
Career Objective
Skills
I am an Amazon Virtual Assistant seeking a position in
the field of Amazon E-commerce where I can apply my
knowledge and skills and help Amazon store owners
grow and expand their business.
Work
Experience
May 2016 - March 2017
September 2017 - December 2019
Intranet Trade International, Inc.
December 2019 - Present
Education
2011 - 2016
Lean Systems Analyst
Assists process owners identify the 7 types of waste
(non-value adding) activities by waste elimination
approach.
Improved the existing process from all 16 areas of the
organization through Lean Application as well as
deployment and sustainability of the proposed system.
Presents the result of the project with at least 50%
improvement including the future plans to the top
management and process owners.
Mactan Apparels, Inc.
Lexmark
Research
Development Corp.
Project Management Skills
Communication Skills
Process Improvement
Critical Thinking
Leadership
&
Lean Strategy Officer
Produced 12 reports/initiatives with the participation of
19 Department Heads/ Staff that facilitate efficiency
and improve productivity results to concerned
departments.
Creates system that improves 16% of coordination and
action among departments.
Customer Contract Management Analyst
Involves New Account setup in Siebel/ Microsoft
Dynamics and the creation of Configurable Part
Numbers (CPN) in SAP
Analyze pricing details from the signed contract &
Accounting file and translate it into CRM systems.
Works closely with cross-functional teams/process
experts in bridging/ surfacing identified gaps in the
process and communicating these to stakeholders and
Asia Pacific & EMEA country counterparts in a timely
manner.
Bachelor of Science in Industrial Engineering
Cebu Technological University - Main Campus
Software
Certifications
Project Management Tool - Trello
Communication Tool - Workplace by Facebook, Slack, Zoom, Google Meet
Online Cloud Storage Tool - Google Drive, Dropbox
eCommerce Suite Tool - Helium 10
Graphic Design & Presentation-based Program - Canva, MS PowerPoint
Social Media Accounts - Facebook, Instagram
Spreadsheet Software - MS Excel, Google Spreadsheet, WPS Spreadsheet
Email & Calendar Software - MS Outlook, Gmail
Customer Relationship Management (CRM) App - Siebel, SAP, MS Dynamics 365
Other MS Office Apps - Word, OneNote, Planner
2022
Certificate of Completion - Amazon Seller VA Masterclass
AmazoNationPH
2020
Certified Lean Six Sigma Yellow Belt
Elevate Six Sigma
2019
Business Analytics Program
Asian Institute of Management
