Niña E. Barza
Professional Goals
To obtain a position where I can continuously learn and further
enhance my abilities and use my strengths to deliver exceptional
results to my clients.
Get in touch!
Work Experience
Customer Service Representative
Mobile:
-
Email:-
The Results Companies - Lipa | November 2017 - April 2018
· Greet customers warmly and ascertain problem or reason for calling
· Verify customers identity and assist them further regarding their concerns
· Resolve customer complaints
Address:
Admin Assistant
272 Bukal, Taysan, Batangas 4228
One63 Sdn Bhd.- Malaysia | April 2014 - March 2015
Facebook:
www.facebook,com/laninyabonita
Skills
- Knowledge in a variety of social
media platforms
- Microsoft and Google
applications navigation
- Can write and converse well in
English and Tagalog language
· Gathering event details, making Event Orders and keeping every restaurant staff
informed about the details of the event.
· Updating Point of Sale keys.
· Assist with the hiring process of additional restaurant and office staff.
· E-mail and phone marketing
Service Assistant
Sofitel Philippine Plaza - Manila | September 2013 - March 2014
· Order taking and serving food.
· Knowledge in different types of banquet table set up and services.
· Briefly explains to guest the type of food to be
served, contents and method of cooking.
Customer Service Assistant
Breadtalk Pte. Ltd - Singapore | May 2012 - May 2013
Trainings
Virtual Assistant Course
Home-based Connect
(Virtual Assistant, Social Media
Management and Facebook Ads)
· Assisting customers with their needs. Taking orders and answering inquiries.
· Consistently performing aggressive suggestive selling.
· Possess good knowledge of POS functions
including payment modes, promotion key, voucher redemption, and transaction
void and being able to perform POS opening and closing without supervision.
Academic History
Lyceum of the Philippines University - Batangas
HRM-Cruiseline Management | June 2008 - November 2011
President, Alliance of Future Cruise Liners -)
Leadership Awardee
