N INA MA’ A D Z A L L A H
R ECE PT IONIST, DATA ENTRY & ADMINISTRATION
ABOUT ME
Hello, my name is Nina, I have work experience in various fields related to service and administration. I
have worked as a receptionist, customer service, data entry, and administrative staff.
As a receptionist, I’m responsible for welcoming guests, answering phones, and handling various
administrative tasks. This experience helped me develop good communication and organizational skills.
In my customer service role, I focus on providing friendly and efficient service to customers. I listen to
resolve complaints and provide satisfactory solutions to customers.
Apart from that, I also have experience as a data entry, where I was responsible for entering and updating
data accurately into the system. Accuracy and speed are key in this role.
Lastly, as administrative staff, I manage various administrative tasks such as managing schedules,
preparing documents, and supporting daily office operations. This experience made me adept at
multitasking and working under pressure.
I believe that with the combination of experiences I have, I can join your company and contribute as much
as possible. This experience makes me a suitable candidate for a position that requires excellent service,
administration and communication skills.
Thank you for your attention.
SKILLS AND ABILITIES
Understanding Ms. Office (Excel and Word)
Can communicate well and negotiate
Understand how to create simple daily reports using Ms Office
(Excel)
Can type quickly
EDUCATION
IBI KOSGORO 1957
Bachelor Degree (Communication Studies)
| 2017 - 2021
SMK WIDYA PATRIA 2
Accountancy
WORK EXPERIENCE
| 2011 - 2014
RECEPTIONIST
PT Saranagraha Adisentosa
Sept 2019 - May 2021
I’m fully responsible for the information I convey to customers who need
the company's services
Receive incoming telephone calls and forward them to their destination
Responsible for receiving guests and directing them to specific guest
rooms, as well as making reservations
Receive incoming mail and forward it to the recipient
Create simple reports such as (customer inquiries, number of customers
visiting and incoming bills which are informed via the receptionist)
ENTRY DATA PROCESSING
PT Nusantara Card Semesta
Jan 2015 - Feb 2017
Prepare documents and crosscheck data before inputting it into
the system used by the company
Check and ensure the accuracy of the data that has been input into
the database.
Print customer delivery receipts
Respond to requests for information regarding customer databases
from higher authorities.
Routinely perform data backups to anticipate system errors that
could endanger customer data
CONTACT
+62 -
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