Nimschy Salomon

SALOMON NIMSCHY-| +1 -| Dominican Republic, 51000 PROFESSIONAL SUMMARY Detail-oriented and methodical customer service representative offering 2 years of experience in related roles. Exceptional abilities in conducting research, problem-solving and prioritizing simultaneous tasks. Leverages resourcefulness, critical thinking skills and superior work ethic for top job performance. Medical interpreter with over 2 years of experience assisting individuals from various backgrounds. Skilled at switching seamlessly between Haitian Creole and English while ensuring nothing is lost in translation. Committed to expanding vocabulary, mastering idiomatic expressions, and deepening cultural knowledge with current understanding. Experienced in clinical settings, hospitals, legal services, utility companies, insurance companies, immigration, and more. SKILLS • Excellent communication • Active listening • Very good medical terminology • Strong understanding and expertise in referencing medical terminology and concepts. • Professional Relationships • Customer inquiries WORK HISTORY Clear Source Translation Remote/OPI-VRI- Specialist Language Tech (Dec 2020 - Sep 2023) New Tech Global Customer service representative (Jan 2018 - Nov 2020) • Ensured the message’s content, tone, and emotion were preserved to deliver accurate interpretation. • Facilitated interpretation between law enforcement personnel and individuals in various settings, including hospitals, healthcare, insurance companies, immigration services, emergency rooms (ER), labor and delivery, and more. • Received incoming information and entered into database system. • Helped customers navigate choices between services with support for questions such as terms, pricing, and availability. • Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution. • Used CRM software to record customer interactions and track general sales activities for review and follow-up. EDUCATION Public High School of Mirebalais High School Diploma-)