CALFOS NIMOTA AYOKA
Lagos, Nigeria
- | --PROFESSIONAL SUMMARY
Experienced Customer Service and Administrative Professional with over 15 years in public
service. Skilled in handling customer inquiries, resolving complaints, and delivering excellent
service. Seeking a remote international Customer Support role.
CORE SKILLS
Customer Support (Phone, Email & Chat)
Client Relationship Management
Conflict Resolution & Problem Solving
Strong Communication Skills
Administrative Support
Microsoft Office (Word, Excel)
Time Management & Multitasking
Remote Work Adaptability
PROFESSIONAL EXPERIENCE
Administrative / Customer Service Officer
Local Government Service Commission – Lagos, Nigeria
2009 – Present
- Managed public inquiries and provided accurate information
- Resolved complaints professionally and efficiently
- Coordinated communication between departments and clients
- Maintained accurate records and documentation
- Ensured timely service delivery and professionalism
EDUCATION
B.Sc. Accounting – Lagos State University, Nigeria
ADDITIONAL INFORMATION
Open to Remote International Opportunities
Strong interpersonal skills
Fast learner and adaptable
Able to work across time zones
Reliable internet setup
