Nilda Marie Vicente Ortiz

Nilda Vicente Ortiz Management Contact 4313 Vance Dr Anchorage, AK-- Education Ana G Mendez University (Online) Orlando, Florida MBA in Management GPA 4.0 University of Puerto Rico Cayey, PR BA in Sociology GPA 3.75 Key Skills Customer relations Sales Leadership Interpersonal communication Office administration Cash register management Bilingual (English and Spanish) Use and knowledge of various computer programs such as: Microsoft Office, ADP, Soapware,ReQlogic, Canva, Visio, among Others Use of fax, scanners and Professional Summary Manager graduated from the University of Ana G. Mendez with years of experience in customer service, administrative assistance, sales, and cash register management. I aspire to maximize my career development in a more professional environment. At the same time to acquire an experience that will provide me with continuing education and allow me to fully demonstrate all my skills. Work History Administrative Assitant (Recepcionist) ProTalents Agency - Metropistas - Coordination of agenda. - Handling of telephone switchboard. - Data processing in different information systems - Digital and physical archiving. - Receipt and handling of daily correspondence. - Monthly inventory control and audits. - Provides support to human resources in their functions. - Provides support in recording data for audit evaluations (Personnel training and development records and goals setting). - Assisted with day-to-day operations, working efficiently and productively with all team members. Administrative Assistant Dra. María De L. Ortiz Rosario Office - Coordination of medical appointments, both telephonically and in person, and agenda management. - Inventory management. - Document processing and data entry into databases. - Filing and management of medical records - Receipt and management of daily correspondence via e-mail. - Continually sought methods for improving daily operations, communications with patients, recordkeeping, and data entry for increased efficiency. calculator Agenda coordinator Drafting of documents Telephone switchboards Waitress Tijuana’s Bar & Grill - Maximum attention achieving a high level of customer service. - The main objective is the recommendation and sale of the company's best products to customers. - Responsible for on-time service to all tables and customer satisfaction. - Perform goals setting. - Constant coordination between kitchen and bar. Cashier Sizzler - Opening/closing cash register and accounting tasks. - Ensuring the cleanliness and orderliness of the establishment. - Instructing new cashiers. - Conduct goals setting. - Perform inventory tasks. - Cleaning and closing the store. - Assisting customers with questions and complaints. - Ensure the orderliness of all products near the cash register. Volunteer Work Experience Hogar Cuna San Cristobal Caguas, PR- Offered tutoring for kids throughout the years and staff support with different activities during the day. Leadership National Honor Society Colegio San Juan Apóstol y Evangelista Caguas, PR- I got to be the president of my school committee between-. I developed leadership, communication, enthusiasm, work-school balance, discipline, interpersonal and many other skills related to this field. References Available upon request.