Niladri Bagchi

 RESUME NILADRI BAGCHI Email Id:-Skype Id: niladrii Address: Sadarpur Village, Gali No16, Noida Sec-45. Mobile no: - A dedicated professional, proficient in running successful method-oriented key account Management & Product Management taking initiatives for business excellence through process improvement and handling International Telecom clients. PROFILE SUMMARY A dynamic professional with more than 4 years of experience in: Key Account ManagementPre sales & Product Management VAS/Digital Product Marketing ManagementBusiness Development Revenue Generation Team Handling Expertise in coordinating with Global Content Providers/Telecom Operators/Online Ticketing Sales and Operation. Played a vital role in managing Telecom VAS Voice & Web based Value Added Services(Mobile APP /SMS/IVR/WAP/WEB/SEO/SMO) & Interactive Communication solutions to corporate clients Skilled in facilitating new product development initiative with key focus on quality, cost & delivery Executing strategies to drive business growth & achieve desired target as well as monitor competitor activities to retain market share Significant experience in the management of business operations, execution of business plans for achieving profit targets and general administrative tasks ORGANIZATIONAL EXPERIENCE Spice Digital Ltd (Nov’14 – May’17) – In Spice Digital I used to do Account Management & Product Management of NEPAL TELECOM, SMART CELL NEPAL, ROBI AXIATA LTD BANGLADESH, AIRTEL BANGLADESH and GRAMEENPHONE BANGLADESH. Roles & Responsibilities – Making Strategies for revenue enhancement from existing service. Preparing the Go to Market strategy. Finalise the ATL, BTL,SEO, SMO, AD Words promotions. Pitching new products to clients through presentations. Managing different departments – Technical Team. Content Team, Legal Team and Finance Team. Billing – Reconciliation of billing report from RA team and then raising Invoice from Billing team. Raising issue and Follow-ups to the tech team during technical error. U&R: Up selling of Data & P2P packs through IVR, OBD, and Mobile APP & Web application Products & Services – Products & Services based on IVR/SMS/USSD/WAP/WEB/APP/SEO/SMO Mobile App – Karaoke, Mhealth, OTT apps etc IVR - CRBT, Music On Demand, Voice Chat, Call Blocker etc. SMS – Miscall Alert, Internet on SMS, News on SMS etc. USSD – USSD Self-care, Call Signature etc. WAP – Spiceclub24. WEB – www.bdtickets.com (online ticketing portal) Managing business for Clients: NEPAL TELECOM, SMARTCELL, ROBI BANGLADESH, GRAMEENPHONE Products Handled: VAS: Bangladesh – ROBI - Music on demand(IVR), Voice tube(IVR), Karaoke(IVR & APP), Ebaadat holy portal(IVR), Mynet data pack selling(IVR), Voice Tube(IVR) Clients – Robi- GM of Robi VAS) Nepal - Smart Cell – CRBT and Misscall Alert. Clients –- head of VAS) Enterprise Solution : Bangladesh – Grameenphone – Corporate Messaging Platform, Voice Messaging Platform etc Clients –-GM & Head of Business Solution) Robi – IPBX. Clients –-Vice President of Enterprise Solution Robi) . Digital Product- Handling sales and operation of Bdtickets.com (online ticketing platform of Bus, Movie & Launch). Handling Callcenter, Promotion strategies etc. Clients -- Manager of Digital Department Robi) Telemune Software Solution (June’17 – Present) – In Telemune I started working as a VAS specialist under Presales and product management. Roles & Responsibilities – Identifying client’s requirements regarding product. Preparing BOQ & Dimensioning, Scope of work, Product Note & PPT’s, Technical Architecture and Product Roadmap. Handling RFP’s, RFQ and RFI. Functional Expertise: Requirement Gathering, Proposal writing, RFP/RFI responses, Product Demonstration, Marketing Collaterals, Product Presentation, Induction Training, Market Research. Key Strengths: Client Presentation, Interpersonal and Communication Skills Domain Expertise: Mobile VAS Companies, Enterprise Solution, Business/IT consulting services Company Adept at performing Sales and Technical demonstrations and supporting targeted sales opportunities within international markets Working on new products and updating existing products. Products & Services – Products & Services based on APP/IVR/SMS/USSD/WAP/WEB Mobile App – Flow Music Streaming Application USSD - USSD Market Place. IVR/SMS/USSD - Campaign Manager. IVR - Call Me Back SMS. IVR - Voice Tube. SMS - Lottery Games. CORPORATE INTERFACE Industrial visit in Parle, Honda, Yakult. Attended Workshop at National Small Industries Corporation (NSIC) and (NSE) Conducted UAT Sessions at Operator’s Office ROBI Axiata Ltd (BANGLADESH) Product Launch Sessions at ROBI Axiata Ltd (BANGLADESH) Highlights: Bagged various clients’ appreciation mails. Successfully generated additional revenues through promotional planning Played a vital role in: Preparing and achieving the given revenue targets against different product lines offered to the operator Maintaining sound relations with operators so as to map operator's requirements with our offerings. Skilfully conceptualized new ideas for revenue enhancement & retention, VAS penetration and usage for delivery of the same. EDUCATION PGDM (Marketing & Finance) from ASIAN BUSNIESS SCHOOL-NOIDA, AICTE APPROVED in 2015 B.COM from Siliguri College of Commerce in 2013 12th from Margaret Sister Nivedita EM School ( WBHSE), Siliguri in 2010 10th from Margaret Sister Nivedita EM School (WBSE), Siliguri in 2008 IT SKILLS MS-Office (Visio, Excel, Power Point & Word) PERSONAL DETAILS Date of Birth: 23rd August 1991 Languages Known: English, Hindi and Bengali Father’s Name: MR. Nirmal Bagchi Marital Status:Single Hobbies: Travelling, Listening Music, Surfing Net Nationality: INDIAN I hereby declare that the information provided above is true to the best of my knowledge.