Nila Begum

NILA(NEE-LAH) BEGUM, PMP Greater Toronto Area, ON •-• - • linkedin.com/in/nilabe Skills & Competencies Project Management: Strong background in managing healthcare IT projects using Agile and Waterfall methodologies; adept at coordinating large-scale deployments and supporting PMO activities. Technical Proficiencies: Advanced skills in MS Office (Excel, PowerPoint, Visio, Word & Outlook). Familiar with electronic health records systems and project tracking tools. Analytical Skills: Excellent at data gathering, analysis, and reporting with a proven ability to manage complex projects and enhance information systems. Communication: Exceptional verbal and written communication skills; experienced in engaging with stakeholders across various levels including clinicians and IT teams. Leadership and Teamwork: Demonstrated leadership in project settings and effective collaboration within multidisciplinary teams. Experience IT Project Manager, PMO Unity Health Toronto • 06/24 - Present Conducted gap analysis and managed the deployment and compatibility testing of thousands of devices, maintaining consolidated inventory across multiple hospital sites. Led the procurement and systematic deployment of over 15000 devices, coordinating with multiple project teams to ensure infrastructure support across various facilities. Successfully collaborating with vendors, ensuring efficient resource allocation and timely delivery. Enhanced project documentation and communications, providing clear updates to senior management and stakeholders. End User Support Specialist, IT Unity Health Toronto • 11/22 - 06/24 Led the migration of over 10,000 devices and user accounts, ensuring efficient transition and system integration. Reviewing and updating documentation for EUC projects. Coordinating with various departments to ensure computer compliance with hospital standards. HIS Epic Project Support, UHN Digital (Co-op) University Health Network • 05/22 - 08/22 Established patterns for reoccurring issues and provided useful input to the team. Effectively collaborated with the education team to coordinate training for Epic implementation. Information Management & Application Support Specialist VHA Home HealthCare• 11/19 - 05/22 Streamlined EHR system reliability and data management, enhancing system updates, QA testing, and report accuracy, significantly improving user satisfaction and operational efficiency. Led collaborative efforts with clinicians, management, and developers to optimize clinical forms and application workflows, providing comprehensive support and feedback integration. NILA(NEE-LAH) BEGUM, PMP Greater Toronto Area, ON •-• - • linkedin.com/in/nilabe Data Analyst (Co-op) Ontario Lottery & Gaming Corporation • 01/18 - 04/18 Improved organizational efficiency by automating quarterly performance scorecards on stakeholder initiatives. Conducted research and analysis for a successful marketing and outreach initiative on problem gambling. Research Assistant (Co-op) Ministry of Labour, Immigration, Training and Skills Development • 01/16 - 12/16 Improved productivity and contributed to reaching the annual target and exceeding daily quotas by 25%. Coordinated the intake of applications, trained staff in organization software applications, and provided valuable feedback to the team. Business Development (Co-op) Kenota Inc • 05/18 - 08/18 Interviewed clients, conducted extensive business industry research, and cultivated over 30 leads. Created a new website, managed social media accounts, and brought over 50% of new traffic. Psychology Research Assistant (Volunteer) University of Waterloo • 09/15 - 12/2016 Assisted with lab experiments and online surveys. Ensured compliance with research protocols and conducted participant debriefings. Contributed to the successful execution and data collection for psychological studies. Education Postgraduate Certificate in Health Informatics George Brown College • Toronto, ON • 09/21 – 04/22 Awarded the Citizenship Award for improving the student learning experience through advocacy and collaboration with the college dean. Honours Bachelor of Psychology & Business, Minor in International Studies University of Waterloo • Waterloo, ON • 09/14 – 08/19 Earned the Global Experience Certificate, developing cross-cultural skills and internationalizing my degree through a study abroad semester at the Univerisity of Leeds in the U.K., mentoring international students, and taking additional French classes. Attended the 2019 Spring IMF and World Bank meetings, and authored articles focused on global poverty and sustainable development as part of a Junior Fellow internship. Certifications Project Management Professional (PMP)®, Project Management Institute (PMI)