Nikolay Romanov

Nikolay Romanov --Born 28th of July 1994 Currently reside in Moscow Open to business trips Education Moscow Institute of Foreign Languages – Moscow Jul 2015 Bachelor degree in Philology Experience Foodplex ​(SberFood, Afisha–Restaurants and UCS) – Moscow Copywriter​ ​Aug 2018 - Currently Together with team of designers we create promotional campaigns and materials, such as leaflets, presentations, billboards, etc. I write press-releases on major company’s events which are sent to newspapers and magazines. In collaboration with product owners I write regular digests for clients and partners about new features and how to use them. I own social media editorial calendar: Facebook, Vkontakte, Telegram and Yandex.Zen. I work on texts for the education platform for new clients and release notes for App Store and Google Play. Platius LLC​– Moscow Key Clients Manager​ ​Nov 2016 – Jul 2018 On-boarding of new clients (restaurants, bars etc.). The work involved use of a number of servicedesk programs, CRM program, Plazius own digital platform and cooperation with E-commerce Acquiring Department of Sberbank of Russia. Apart from it: - creation of a new presentation for sales, - preparation of a weekly performance review of the Sales Department, - development of a new automatized on-boarding process for new clients. UBER Technologies​– Moscow Partner Support Representative​ ​Sep 2015 – Oct 2016 My main responsibilities were: - reviewing of partners’ and drivers’ submissions for working with UBER - providing explanation and tutorial on how UBER works - consultation of active partners (in-person support and Zendesk) - reviewing cases of drivers deactivation in the system due to multiple reasons and making decisions on their ability to continue their work - other minor tasks, such as maintaining electronic document record systems, representation of UBER in communication with big taxis companies, troubleshooting software problems with UBER Partner application for smartphones, etc. I also worked on a production of a new tutorial video for new drivers. Along with other team members I developed the structure of the video and wrote wording for voice-over. Linguistic Economic School-Lyceum​– Moscow Teacher of English in 5-11 grades (practical work for my University) Sep 2014 Skills and interests Russian – mother tongue English – fluent (certificates: 2013 – IGSCE English as a First Language, grade D with grade 2 in speaking & listening; 2012 – IGSCE English as a Second Language, grade C (three) Spanish – basic Member of International Federation of Artists, Art-photo department. Experienced user of PC: Office programs, Premiere Pro, Photoshop, Lightroom, HTML (learning). I directed a number of short-films and wrote several feature scripts. I also take great interest in fashion and fitness.