Nikolai Brent Robillo

Nikolai Brent C. Robillo CAREER OBJECTIVE I am seeking for a company that can challenge me to achieve my highest potential, a company that will enable me to utilize my skills as well as contribute to the organization’s goals. TECHNICAL SKILLS/PERSONAL SKILLS Hardware troubleshooting Ability to work independently or as part of a team Proven leadership skills and ability to motivate Management Highly organized and efficient Ability to work under pressure Highly driven Great in decision making Great in conflict resolution EDUCATION Bachelor of Science in Biological Science -) Iloilo Doctors’ College Infante Street, Molo, Iloilo City PROFESSIONAL EXPERIENCE Chief Analyst Suncorp (July 2015 - July 2017) Client acquisition and retention, managed a group of analysts, and executed sales Manager of Operations BCP (August 2017 – December 2017) Provided customer service, managed operations, managed agents, handled emails, chats, and calls. Manager of Operations E-Kommerce LTD, ANDRE MILLION (December 2017 –May 2018) Provided customer service, managed operations, managed a group of VAs, handled emails, and calls, handled Charge backs both on Credit Card and PayPal, product research, handled finances of CEO, business to business contacts, and made sales. Manager of Operations Nicole & Co. (May 2018- February 2020) Provided customer service, managed day to day operations, executed sales, managed ads, managed other Vas, directly in contact with the CEO of the company, business to business contacts, executed sales. Chief Executive Officer, and Co-Founder Zenith Global Solutions (December 2019- March 2020) Client Acquisition, Client Retention, managing a headcount of 45 people, made sales, handled day to day operations, handled logistics of the company, handled marketing and Facebook ads.