Nikolai Antonio Escalderon

SUMMARY Highly motivated and adaptable professional seeking a rewarding position in Customer Service. With a strong educational background and 7 years of experience as customer support, I am eager to contribute my expertise to a dynamic team and help drive the success of the organization. Committed to NMakati I K O LCity, A IPhiliippines A. ESCALDERON EN T RY LE V E L - VA--272 Oliveros St, Kalawaan Binangonan Rizal continuous learning and growth, I aim to excel in my role and make a positive impact while pursuing personal and professional development opportunities. EDUCATION 2012 - 2016 SKILLS / SERVICES OFFERED ADMINSTRATIVE TASK University of Rizal System BACHELOR OF SCIECE IN BUSINESS MANAGEMENT MAJOR IN MARKETING Core coursework includes marketing research, consumer behavior, brand management, digital marketing, and international marketing. Graduates are prepared for diverse roles such as marketing manager, brand manager, market research analyst, or digital marketing specialist. Their expertise in strategic marketing and consumer insights makes them valuable assets to businesses seeking to thrive in competitive markets.. CUSTOMER SERVICE MS OFFICE WORK EXPERIENCE MS WORD MS EXCEL MS POWERPOINT 09.2021 - Present EMAPTA (MORE TELECOM) CUSTOMER SUPPORT / ESCALATION OFFICER Makati City, Philiippines CANVA SALESFORCE CRM PROFESSIONAL 10.2020 - 09.2021 CUSTOMER SERVICE / ACTIVATION Pasig City, Philppines CREATIVE LEADERSHIP TEAMWORK CONFIDENT ACQUIRE BPO (ORIGIN TELECOM) 05.2017 - 10.2020 TPG TELECOM CUSTOMER SERVICE Pasig City, Philppines 05.2017 - 02.2017 LOCTEK ERGONOMICS MARKETING SPECIALIST Pasig City, Philppines