NIKOLA PETKOVIC
My name is Nikola Petković, I'm a father, husband, and hard-working and dedicated salesperson and
manager who accomplishes all agreed work on time. I excel at conducting detailed strategies and research,
developing and implementing original plans and strategies, and producing great results.
PERSONAL
In my past, I had demonstrated multiple times that I am skilled in working independently or in a team
environment. My previous job positions included leading a small team and ensuring all the tasks get
adequately done. I have worked for the best restaurants and digital marketing agencies in SEO fields, so I'm
used to working on multiple clients at the same time, as well as studying.
Name
Nikola Petkovic
Address
Radnička- Novi Sad
Phone number
-
WORK EXPERIENCE
Apr 2013 - May 2020
May 2017 - Oct 2017
Place of birth
Novi Sad
Gender
Male
Driving licence
B
LinkedIn
https://www.linkedin.com/in/nikolapetkovi%C4%87-70b103161/
INTERESTS
Chess
Swimming
Tennis
Social games
LANGUAGES
Serbian
English
French
Russian
Server
Hotel “ICONA - Diamond Beach, Wildwood, NJ, USA, Wildwood, NJ
Server - Work & Travel program
Jun 2019 - Apr 2020
Nationality
Serbian
Marital status
Married
Restaurant “Terasa” Novi Sad, Serbia, Novi Sad
During my work at the restaurant, I've improved my skills and knowledge
and got promoted to the assistant of general manager position.
Email-Date of birth-
General Manager Assistant
Intern
Northwood Hospitality, Islamorada, FL
US Internship program
Oct 2021 - May 2022
Restaurant general manager
Restaurant "Gastro Katedra" - Novi Sad, Novi Sad
As a restaurant manager, I had on many responsibilities, including effectively
recruiting and managing employees, overseeing operations, handling
customer complaints, and generating financial reports. Other important
aspects of my duties were to ensure health and safety regulations and
manage inventory.
Key responsibilities:
Coordinate daily Front of the House and Back of the House restaurant
operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Regularly review product quality and research new vendors
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils, and cleaning products
Ensure compliance with sanitation and safety regulations
Manage restaurantʼs good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Create detailed reports on weekly, monthly, and annual revenues and
expenses
Promote the brand in the local community through word‑of‑mouth and
restaurant events
Recommend ways to reach a broader audience (e.g. discounts and social
media ads)
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant
operations
Skills: Customer Relationship Management (CRM) · English · Customer Service
· Schedules · Sales · Food & Beverage · Team Management, etc.
Nov 2021 - Jun 2022 Link Building Specialist
Digital Silk - Growing Brands Online · Freelance, Miami
I had a team of professionals beside me, and excellent responsiveness. We
had meetings every week to see whoʼs been improving on their projects and
we shared our thoughts with each other. I had clients every month with link
numbers that I had to acquire for each of my client. I was focusing mostly on
domain authority among other things. I loved that knowledge.
Key responsibilities:
• Off‑Page SEO
• Keyword Research
• Email Outreach
• Ahrefs navigation
• Creating SEO strategies and implementing them
• Tracking results and giving our clients a monthly report
• Website Data, advertising traffic, social media traffic
• Implementing ongoing link‑building efforts
• Finding relevant websites
• Link our content to the relevant
Skills: Link Building · Search Engine Optimization (SEO) · Email Campaigning ·
outreach · Ahrefs · Project Tracking
Jun 2022 - Present
Account Executive
Digital Strategy One, Novi Sad
As an Account Executive, I am responsible for fully understanding a client's
needs and determining whether a business can meet those needs. I oversee a
team to ensure the company's products or services are delivered on time, on
budget, and up to the client's standards.
Key responsibilities:
Communicating with clients and gathering information about a projectʼs
scope, budgets, and timelines
Meeting with other executives to discuss clientsʼ project goals, progress,
and outcomes
Developing budgets and timelines for clients and the company they work
for
Coordinating teams to meet project milestones
Assembling new teams to meet clientsʼ or businessesʼ goals
Reporting and recording all sales activities in a web‑based CRM system
Qualifying inbound leads and prospects via phone and email
Organizing regular client meetings to ensure excellent customer service
Prospecting new sales by cold calling businesses
Holding virtual demonstrations with the end goal of earning a prospectʼs
business
Preparing and presenting proposals and bids
Negotiating terms and conditions with clients
Collaborating with key decision makers to identify opportunities and
develop ideas that deliver sales results
Uncovering and understanding a companyʼs needs
Attending trade shows and hosting customer events
Skills: Organization Skills · Business Understanding · Empathy Mapping ·
Active Listening · Sales · New Business Development · Direct Sales · Client
Relations · Strategy · Process Improvement · Communication
EDUCATION AND QUALIFICATIONS
Sep 2014 - Sep 2018 Bachelor
Business school in Novi Sad, Novi Sad
Sep 2020 - Jul 2022
Master Studies
Business School in Novi Sad, Novi Sad
IT SKILLS
Communication
Organisation
Analytics
Microsoft Office
HTML, CSS
Google Analytics
Google Search Console
Google sheets
Keyword Research
Link Building
SEO Analytics Tools (Ahrefs,
SEMrush, Moz, etc.)
Writing Tools (Frase, Yoast
SEO, SEO Surfer, etc.)
Facebook Ads
Google AdWords
Social media advertising
A/B testing
Marketing Tools (Buffer,
Google Alerts, etc.)
Business Intelligence
Customer Relationship
Management
Enterprise Resource Planning
(ERP)
SaaS
Supply Chain Management
SKILLS/TRAITS
Researching, planning and making a strategy
Strong analysis skills
Decision‐making and taking responsibility
Prioritization and time management
Critical thinking
Flexibility and ready to adapt on the go
Exceptional writing skills
Exceptional knowledge of web coding and functionalities of a website
Client communication and understanding their desires/expectations
Humility
Team player, but capable of executing tasks by myself
Willing to put extra hours to deliver amazing results
Reliable, honest and open‐minded
Easy to talk and a great listener
Self‐motivated and tenacious
Good management skills
Fast learner and always aspiring to learn new things
Collecting, analyzing data, keeping accurate details of experimental procedures, and original data
Data researching to conduct detailed and efficient searches that give our customers better bidding
opportunities
