Nikko John Babao

I bring over seven years of experience in e-commerce customer support, primarily working with international brands in fashion, health and wellness, and lifestyle industries. Throughout my career, I’ve handled high-volume email and chat support, managed order processing and refunds through Shopify, and worked extensively with platforms like Zendesk and Gorgias. I’ve also taken on a Lead Agent role, supporting escalations, training team members, and helping improve workflows to maintain service quality and efficiency.

I’m very interested in opportunities where I can contribute long-term, continue developing my skills, and be part of a collaborative team. I would be grateful for the chance to connect if a role becomes available that aligns with my experience.

Thank you again for considering my application. I look forward to hearing from you in the future.