Nikhil

 NIKHIL M - - SUMMARY Software professional with 6+ years of experience in Quality assurance, comprehensive testing of e-learning platform, computer telephony integration and various applications. Experience in Mobile application testing. Extensive knowledge of Computer Telephony Integration testing. Extensively involved in testing the application manually. Ability to lead and manage test case development and execution Good exposure in Test Execution Process, Defect Life Cycle. Worked on Agile methodologies and SCRUM process. Experience in Automation testing using casperjs PROFESSIONAL EXPERIENCE Servion Global Solutions ENGINEER December 2015 - Present PROJECT : Validation testing of CTI applications for inContact.com Description: Servion specializes in delivering cutting edge Customer Interaction Management (CIM) solutions and applications that enhance Customer Experience. Servion is partnered with incontact.com for developing contact center software integrated with salesforce.com. Responsibilities: Responsible for managing a team, planning activities (Daily status, defect status, defect process etc.) Preparing test cases by understanding the business logic and user requirements Responsible for validation testing of CTI applications Conducted training sessions for the latest software releases and enhancements for domestic and international members  Executing test cases and bug tracking using Microsoft Test Manager Reviewing the Test Cases Prepared by the Team Members Co-ordinate/Delegating the task(s) to the team members Entrayn Education Technologies (P) Ltd SOFTWARE TEST ENGINEER October 2012 – November 2015 PROJECT 1: Web application testing for entrayn.com Description: Entrayn is a R&D driven E-Learning company. Entrayn develops online software platform for learning, teaching and training, and also provides pedagogical consulting and support services. Responsibilities: Create, execute and maintain test cases for functional, UI and regression testing. Lead testing group of 2 product testers. Coordinated assignments, tracked progress and reported testing progress to management. Mentoring the QA team in best practices for test cases creation and reporting of defects Co-ordinate/Delegating the task(s) to the team members   Involved in the Requirements Meetings, Review Meetings continuously with developers and users and modifying the Test Cases  Analyzing, writing reports & communicating results to colleagues & managers. Worked closely with Developers and User Representatives, participated in the Product Design Process including specifications and end-user reviews and application walk-through. Recognize any changes necessary to existing processes and adequately communicated to other users. Maintain and update test cases according to new features and platforms. Document, track and escalate issues Coordinating the sprint and scrum meeting. Write automated tests using Casperjs PROJECT 2: Web and mobile application testing for galvanizetestprep.com Description: Galvanizetestprep (GTP) is a brainchild of Entrayn Education Technologies Pvt. Ltd. Galvanizetestprep is in the competitive exams space. GTP caters students who are looking at taking up their GRE, GATE, JEE. GTP is developing a highly personalized and intuitive online teaching and learning software platform and mobile application Responsibilities: Mobile Application testing includes UI, Functional/Non-functional, Regression tests and Device compatibility tests. Create, execute and maintain test cases for functional, UI and regression testing. Providing inputs for the Product roadmap  Wipro Technologies PROJECT ENGINEER March 2011 – April 2012 PROJECT: Design Validation Testing for TOSHIBA e-Studio MFPs. Description: Design Validation Testing for TOSHIBA e-Studio MFPs takes up the front line testing of Client Applications and Printer Driver. Here the drivers and applications will be tested from end to end using effective test cases and different test cycles like Regression testing and full functionality testing.DVT also performs the Digital Signature Testing of Printer and Scan drivers for Microsoft WHQL certification. Responsibilities: Validation Testing for TOSHIBA e-Studio MFPs. Identify, confirm, report and manage defects. Testing software to identify and resolve problems from an end users perspective. Make the Test setup and scheduling the test cases. Responsible for performing WHQL certification testing of printer drivers using DTM tool and submission of test logs to Microsoft Defect Reporting and tracking using Bugzilla. Maintaining testing documentation of all our products Conduct test case reviews to ensure requirement coverage  Providing Support to the clients during testing. Follow up with Dev team for bug fixes  Involve in test case preparation. Kaveri Telecom Projects Ltd TRAINEE ENGINEER September 2009 – February 2011 PROJECT : Development and testing of Lumped Element Filters Description: This involves Design,Development and Testing of Lumped Element filters for Telecom circuits. I played the role of a Module owner and held the following responsibilities: Responsibilities: Design and development of RF Filters for L-band Receiver. Simulation of circuits using Advanced Design System. Testing of RF filters and reporting the measurement. Analyzing the customer requirements and preparing the reports. Testing and tuning of GSM filters. Calibration and maintenance of test equipment. Testing and fault finding finished systems in accordance with company. Reporting to the Test Manager any issues or potential prioritization conflicts. Education Bachelor of Information Technology (Bsc IT)-Kuvempu University - 2012 Diploma in Electronics-NTTF – 2008 Plus Two - Board Of Secondary Education, Kerala - 2005 SSLC - Board of Secondary Education, Kerala - 2003 Technical Experience Tool : WLK 1.6 , Bugzilla, Team Foundation Server, Microsoft Test Manager Operating System : Windows XP / Vista / Win7/Win 8.1 Personal details Date of Birth:- Permanent Address : Vellur post,payyanur via,Kannur dist,Kerala-670346 Marital status: Single Languages known:English,Malayalam,Tamil