Nikhil Singh

Nikhil Singh

$100/hr
Senior Manager Product and Tech
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
38 years old
Location:
Greater London, Berkshire, United Kingdom
Experience:
15 years
‭SUMMARY‬ S‭ enior Product & Program Leader with 10+ years’ experience delivering large-scale transformation, agile portfolio management, and‬ ‭cross-functional governance in B2B/B2C, utilities, consumer goods, e-commerce, and manufacturing. Skilled in Lean Portfolio‬ ‭Management (LPM), SAFe® agile practices, dependency management, and portfolio-level reporting. Proven record of driving‬ ‭operational excellence, vendor/supplier alignment, and delivering secure, compliant solutions across global portfolios.‬ ‭EXPERIENCE‬ S‭ enior Manager, Product Engineering‬ ‭OVO Energy‬ ‭March 2022 - Present, London, United Kingdom‬ ‭•‬ ‭Managed a team of 10 (7 engineers, 2 testers, 1 product owner) across Engineering, Product, and Commercial to launch energy and‬ ‭non-energy propositions.‬ ‭•‬ ‭Active member of the OVO Market-wide Half Hourly Settlement (MHHS) programme leadership team; led development of industry‬ ‭•‬ ‭•‬ ‭•‬ ‭•‬ ‭•‬ f‭ low ingestion processes to process and store industry data in alignment with settlement timelines.‬ ‭Led design, implementation, and launch of an in-house OVO Tariff Service, replacing third-party solutions to reduce reliance on‬ ‭external providers, cut potential fees by £3M annually, accelerate speed to market, and achieve 100% adoption across digital and‬ ‭agent journeys (up from 50% at launch).‬ ‭Led the build of the engine behind the OVO Power Move proposition, scaling to 100K customers, saving customers £1.8M and‬ ‭reducing carbon emissions by 112 tons in the first year.‬ ‭Rolled out Charge Anytime, allowing customers to charge their EV at 7p/KWh, in collaboration with partners including Kaluza, Volvo‬ ‭Cars, and VW Group.‬ ‭Created a unified source for energy and non-energy products and bundles, developing an orchestration layer to route to‬ ‭downstream fulfilment processes.‬ ‭Introduced a portfolio-level reporting cadence covering risks, dependencies, and KPIs, aligning release schedules with regulatory‬ ‭obligations; supported audit readiness through traceable delivery documentation.‬ S‭ enior Program Manager‬ ‭eBay‬ ‭March 2021 - March 2022, London, United Kingdom‬ ‭Responsible for delivering Technology transition and Legal separation of Gumtree and Motors.co.uk from eBay‬ ‭●‬ ‭●‬ ‭●‬ ‭●‬ ‭●‬ ‭●‬ ‭ anaged a £2M budget for product and technology transition preparation, plus an additional £1.5M plan and budget for legal‬ M ‭separation; reported directly to the CTO.‬ ‭Delivered technology transition and legal separation of Gumtree and Motors.co.uk from eBay, ensuring day-one legal readiness‬ ‭following divestiture.‬ ‭Established portfolio-level governance cadence, managing cross-program dependencies and aligning off-ART deliverables such as‬ ‭supplier readiness, customer communications, and platform cutover schedules.‬ ‭Established financial governance and milestone reporting, aligning delivery outcomes with quarterly business objectives and‬ ‭portfolio priorities.‬ ‭Partnered with product and technology leadership to coordinate transformation and legal separation programs, translating‬ ‭complex challenges into actionable, iterative delivery plans while optimising investment across headcount, infrastructure, software,‬ ‭and training.‬ ‭Led the steering committee, set OKRs, drove operational strategy, and provided C-level progress updates to ensure strategic‬ ‭alignment and informed decision-making.‬ S‭ enior Program Manager‬ ‭LiveArea Merkle‬ ‭April 2018 - March 2021, London, United Kingdom‬ ‭Accountable for the overall success of a 6M+ ecommerce portfolio directly reporting to the VP of Delivery‬ ‭●‬ ‭●‬ ‭●‬ ‭●‬ ‭ irected a £6M+ e-commerce portfolio across EMEA, US, and APAC, optimising delivery across multiple Agile Release Trains (ARTs)‬ D ‭and embedding standardised reporting with metrics on progress, payment success, and checkout conversion to improve‬ ‭performance and accelerate delivery.‬ ‭Led a team of 25 and managed a £3M budget for the Ploom heated tobacco product launch for Japan Tobacco International (JTI),‬ ‭overseeing vendor engagement, contractual alignment, and multi-market readiness, including implementation of seamless‬ ‭multi-currency payment gateway integration.‬ ‭Managed discovery, pricing, and modelling of monthly managed services and 24×7 support for a major shoe manufacturer,‬ ‭securing a 2-year £1.5M contract.‬ ‭Oversaw a £400K e-commerce re-platform for a major German retailer to BigCommerce, embedding secure payment flows and‬ ‭ensuring readiness for EU compliance.‬ ‭ rogram Manager‬ P ‭Whirlpool Corporation‬ ‭July 2016 - April 2018, London, United Kingdom‬ ‭ ccountable for the Post merger integration of Whirlpool processes into the recently-acquired Indesit. Total remit of $3M+,‬ A ‭including planning, implementation training and roll-out‬ ‭●‬ ‭●‬ ‭‬ ● ‭●‬ ‭●‬ L‭ ed a $3.5M post-merger integration portfolio, embedding Whirlpool processes into Indesit operations across 14 sites in Europe‬ ‭and Russia.‬ ‭Managed vendor contracts worth $1M for engineering/manufacturing systems integration, ensuring deliverables met operational‬ ‭timelines and compliance standards.‬ ‭Led global teams with an onshore/offshore resourcing model to optimise skills and cost efficiency.‬ ‭Maintained order, invoice, and transaction flow integrity during process consolidation, introducing reconciliation controls for audit‬ ‭readiness.‬ ‭Chaired steering committee meetings, reporting portfolio progress, risks, and dependencies to senior leadership.‬ ‭ roduct Manager‬ P ‭Whirlpool Corporation‬ ‭July 2014 - July 2016, London, United Kingdom‬ ‭Product Manager responsible for delivering key technology initiatives within the Global Product Organization‬ ‭‬ ● ‭●‬ ‭●‬ ‭●‬ ‭ elivered a $4M sales uplift for the KitchenAid Torrent Blender through a redesigned order-to-cash process for Costco.‬ D ‭Managed a $250K global product catalogue initiative, improving SKU visibility and boosting trans-regional sales by 7% ($300M to‬ ‭$320M).‬ ‭Coordinated cross-regional stakeholders to define product features, streamline fulfilment, and ensure adoption through targeted‬ ‭training.‬ ‭Analysed market trends to inform medium- and long-term product and portfolio strategy.‬ E‭ arly Career Details‬ ‭•‬ ‭MBA Pricing Intern,‬ ‭Sears Holding Corporation, May‬‭2013 - Aug 2013, Chicago, United States of America‬ ‭•‬ ‭Business Development Manager‬‭, Extended Technology‬‭India Ltd, Mumbai India May 2010- Jul 2012, Mumbai, India‬ ‭•‬ ‭Software Engineer,‬‭Geodesic Ltd, May 2009- April 2011,‬‭Mumbai India‬ ‭EDUCATION‬ ‭ BA‬ M ‭University of Notre Dame‬ ‭ Eng in Computer Science‬ B ‭University of Mumbai‬ ‭ ERTIFICATIONS‬ C ‭•‬ ‭PMI Agile Certified Practitioner (PMI-ACP)‬‭, Project‬‭Management Institute‬ ‭•‬ ‭Axelos Managing Successful Programs (MSP)‬‭,‬ ‭Axelos‬ ‭•‬ ‭Fintech: Foundations & Applications of Financial Technology Specialization‬‭, Wharton Online‬ ‭•‬ ‭AI Product Manager,‬‭IBM (In progress)‬ ‭SKILLS‬ ‭ roduct & Technology Leadership | Product Management | Systems Integration | Vendor Contract Negotiation | Budget Management‬ P ‭& Financial Control | Process Automation | Campaign Sales Strategy | E-commerce Platform Management | Legal Separation Project‬ ‭Management | Program Management | Resource Planning | Risk Analysis & Management | Post-Merger Business Process Integration |‬ ‭Workshop Facilitation | Project Portfolio Management | Product Lifecycle Management | Project Management | Organisational Design‬ ‭& Change Management | Technology Transformation | Stakeholder Engagement | Product Catalogue Development‬
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