SUMMARY
S enior Product & Program Leader with 10+ years’ experience delivering large-scale transformation, agile portfolio management, and
cross-functional governance in B2B/B2C, utilities, consumer goods, e-commerce, and manufacturing. Skilled in Lean Portfolio
Management (LPM), SAFe® agile practices, dependency management, and portfolio-level reporting. Proven record of driving
operational excellence, vendor/supplier alignment, and delivering secure, compliant solutions across global portfolios.
EXPERIENCE
S enior Manager, Product Engineering
OVO Energy
March 2022 - Present, London, United Kingdom
• Managed a team of 10 (7 engineers, 2 testers, 1 product owner) across Engineering, Product, and Commercial to launch energy and
non-energy propositions.
• Active member of the OVO Market-wide Half Hourly Settlement (MHHS) programme leadership team; led development of industry
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f low ingestion processes to process and store industry data in alignment with settlement timelines.
Led design, implementation, and launch of an in-house OVO Tariff Service, replacing third-party solutions to reduce reliance on
external providers, cut potential fees by £3M annually, accelerate speed to market, and achieve 100% adoption across digital and
agent journeys (up from 50% at launch).
Led the build of the engine behind the OVO Power Move proposition, scaling to 100K customers, saving customers £1.8M and
reducing carbon emissions by 112 tons in the first year.
Rolled out Charge Anytime, allowing customers to charge their EV at 7p/KWh, in collaboration with partners including Kaluza, Volvo
Cars, and VW Group.
Created a unified source for energy and non-energy products and bundles, developing an orchestration layer to route to
downstream fulfilment processes.
Introduced a portfolio-level reporting cadence covering risks, dependencies, and KPIs, aligning release schedules with regulatory
obligations; supported audit readiness through traceable delivery documentation.
S enior Program Manager
eBay
March 2021 - March 2022, London, United Kingdom
Responsible for delivering Technology transition and Legal separation of Gumtree and Motors.co.uk from eBay
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anaged a £2M budget for product and technology transition preparation, plus an additional £1.5M plan and budget for legal
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separation; reported directly to the CTO.
Delivered technology transition and legal separation of Gumtree and Motors.co.uk from eBay, ensuring day-one legal readiness
following divestiture.
Established portfolio-level governance cadence, managing cross-program dependencies and aligning off-ART deliverables such as
supplier readiness, customer communications, and platform cutover schedules.
Established financial governance and milestone reporting, aligning delivery outcomes with quarterly business objectives and
portfolio priorities.
Partnered with product and technology leadership to coordinate transformation and legal separation programs, translating
complex challenges into actionable, iterative delivery plans while optimising investment across headcount, infrastructure, software,
and training.
Led the steering committee, set OKRs, drove operational strategy, and provided C-level progress updates to ensure strategic
alignment and informed decision-making.
S enior Program Manager
LiveArea Merkle
April 2018 - March 2021, London, United Kingdom
Accountable for the overall success of a 6M+ ecommerce portfolio directly reporting to the VP of Delivery
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irected a £6M+ e-commerce portfolio across EMEA, US, and APAC, optimising delivery across multiple Agile Release Trains (ARTs)
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and embedding standardised reporting with metrics on progress, payment success, and checkout conversion to improve
performance and accelerate delivery.
Led a team of 25 and managed a £3M budget for the Ploom heated tobacco product launch for Japan Tobacco International (JTI),
overseeing vendor engagement, contractual alignment, and multi-market readiness, including implementation of seamless
multi-currency payment gateway integration.
Managed discovery, pricing, and modelling of monthly managed services and 24×7 support for a major shoe manufacturer,
securing a 2-year £1.5M contract.
Oversaw a £400K e-commerce re-platform for a major German retailer to BigCommerce, embedding secure payment flows and
ensuring readiness for EU compliance.
rogram Manager
P
Whirlpool Corporation
July 2016 - April 2018, London, United Kingdom
ccountable for the Post merger integration of Whirlpool processes into the recently-acquired Indesit. Total remit of $3M+,
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including planning, implementation training and roll-out
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L ed a $3.5M post-merger integration portfolio, embedding Whirlpool processes into Indesit operations across 14 sites in Europe
and Russia.
Managed vendor contracts worth $1M for engineering/manufacturing systems integration, ensuring deliverables met operational
timelines and compliance standards.
Led global teams with an onshore/offshore resourcing model to optimise skills and cost efficiency.
Maintained order, invoice, and transaction flow integrity during process consolidation, introducing reconciliation controls for audit
readiness.
Chaired steering committee meetings, reporting portfolio progress, risks, and dependencies to senior leadership.
roduct Manager
P
Whirlpool Corporation
July 2014 - July 2016, London, United Kingdom
Product Manager responsible for delivering key technology initiatives within the Global Product Organization
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elivered a $4M sales uplift for the KitchenAid Torrent Blender through a redesigned order-to-cash process for Costco.
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Managed a $250K global product catalogue initiative, improving SKU visibility and boosting trans-regional sales by 7% ($300M to
$320M).
Coordinated cross-regional stakeholders to define product features, streamline fulfilment, and ensure adoption through targeted
training.
Analysed market trends to inform medium- and long-term product and portfolio strategy.
E arly Career Details
• MBA Pricing Intern, Sears Holding Corporation, May2013 - Aug 2013, Chicago, United States of America
• Business Development Manager, Extended TechnologyIndia Ltd, Mumbai India May 2010- Jul 2012, Mumbai, India
• Software Engineer,Geodesic Ltd, May 2009- April 2011,Mumbai India
EDUCATION
BA
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University of Notre Dame
Eng in Computer Science
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University of Mumbai
ERTIFICATIONS
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• PMI Agile Certified Practitioner (PMI-ACP), ProjectManagement Institute
• Axelos Managing Successful Programs (MSP), Axelos
• Fintech: Foundations & Applications of Financial Technology Specialization,
Wharton Online
• AI Product Manager,IBM (In progress)
SKILLS
roduct & Technology Leadership | Product Management | Systems Integration | Vendor Contract Negotiation | Budget Management
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& Financial Control | Process Automation | Campaign Sales Strategy | E-commerce Platform Management | Legal Separation Project
Management | Program Management | Resource Planning | Risk Analysis & Management | Post-Merger Business Process Integration |
Workshop Facilitation | Project Portfolio Management | Product Lifecycle Management | Project Management | Organisational Design
& Change Management | Technology Transformation | Stakeholder Engagement | Product Catalogue Development