With over 16+ years of experience leading UX design and product strategy across enterprise, SaaS, and mobile ecosystems, I specialize in aligning user experience, business goals, and technology to deliver impactful products. My strength lies in product coordination—bridging cross-functional teams, maintaining clear communication, and ensuring smooth execution from concept to launch. As UX Manager at Concentrix, I drive end-to-end UX strategy for complex B2B products, integrating research insights, design systems, and agile workflows to enhance engagement and efficiency. By fostering collaboration between product, design, and engineering teams, I’ve ensured consistent delivery of high-quality solutions that meet both user and business needs.
Previously, at PLAN C ICT (Malaysia), I led
multi-disciplinary design teams, conducted stakeholder workshops, and
streamlined design processes for enterprise clients—strengthening alignment
between design intent and product delivery.I’m passionate about building
products that blend usability, scalability, and measurable impact. I look
forward to bringing my UX leadership and product coordination experience to
your team.