NIHARIKA CHANDEL
Phone: (+91)-
B-31/35, House No.3,
Sankat Mochan Colony,
Lanka, Varanasi-221005
Uttar Pradesh
--https://www.linkedin.com/in/niharika-chandel/
DETAIL ORIENTED ▪ AGILE ▪ DELIVERY/EXECUTION ▪ CROSS-FUNCTIONAL
PROFILE
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Requirement elicitation, process mapping and variance & impact analysis
Product designing and management
Project management handling with Team Wave, JIRA, Azure DevOps & Trello
Excellent business analysis and requirements definition capabilities
Extensive experience with use case definition and wire-framing on Draw IO & Lucid Chart
Strong quality assurance and testing skills
Business and functional documentation
Hands on experienced in working in multiple professional suites such as G Suite & MS 365 applicationsExcel, Word, Planner, SharePoint
● One year experience in handling SLAs with Service Now
● One year experience in querying database to generate bills using SQL and generating reports using Oracle
BI (OBIEE)
PROFESSIONAL HIGHLIGHTS
Interwork Software Solutions - Business Analyst | Product Owner
Mar 2019 – Present
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Requirement gathering, analysis and documentation
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Product roadmap, sprint planning and execution
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Individual contributor towards product management of two block chain products, both from varied sectors,
one of them primarily focused in energy sector and the other from healthcare sector.
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Working on two cloud based software solutions within renewable energy domain and pharmaceutical
supply chain domain
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Prepare process use-case scenarios and bidirectional requirements traceability matrices
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Extensive involvement in preparation of wireframes, mock-ups and flow charts showcasing a feature
breakdown structure of the application
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Responsible for functional, performance and regression testing of the applications
● Responsible for achieving project milestones and meeting the release dates
● Individual contributor towards project planning and resource allocation
● Lead business analyst for converting functional requirements to technical specifications
● Managing a scrum team of eleven developers
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Individual contributor to product development management and analysis
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Responsible to introduce and develop new features in order to ensure enrich user experience
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Pre-Sales Activities:
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Understand business requirements and maintain requirement understanding document (RUD)
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Solve and translate them into the statement of work (SOW) documents
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Create functional/implementation test scripts
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Conduct demos for products/pilots for existing/prospective clients
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Cater to all ad-hoc research requests from management and cross-functional teams to facilitate informed
decision-making process.
JSimple Technosoft - Business Analyst
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Mar 2018 – Mar 2019
Expanded scope of client project by delivering a high-quality solution on time and within budget
Agile Scrum Master leading sprints and product feature delivery on client projects
Lead business analyst for converting functional requirements to technical specifications
High quality delivery of SLAs with 90% accuracy
Responsible for business case development and implementation on client projects
Conducted multiple training classes for the Business Analysts, Implementation Analysts and Quality
Analysts to help them break a real-life situation into workable pieces and analysis activities
● Improved client application performance by 90% through technical analysis of critical performance
bottlenecks
Wipro Technologies – Associate Consultant
Aug 2015 – Mar 2018
● Lead consultant for requirements definition and solution design for a UK based power supplying company.
● Developed strong SQL development and BI skills by working on OBIEE tool.
● Worked on OBIEE to generate bills and reports for the client
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Developed work-flow charts and diagrams to ensure production team compliance with client deadlines.
Met 90%+ of deadlines and requirements for all production work orders.
Lead Java developer for building secure interfaces.
Resolved system issues utilizing Service Now for a US-based automotive client.
INTERNSHIP
Siemens Ltd. – Engineering Intern
Jan 2015 – May 2015
● Supported engineering design through analysis and simulation for automation of a power plant
● Interpreted blueprints, technical drawings, schematics and computer-generated reports.
Wrote and performed complex component tests.
● Investigated equipment failures to diagnose faulty operation and made appropriate
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maintenance recommendations.
Performed on-site field surveys and wrote technical narratives in an efficient and timely manner.
Collaborated with clients, architects, engineers, and contractors.
EDUCATION
Manipal University, Manipal Institute of Technology
Aug 2011 - May 2015
Bachelor of Technology in Instrumentation & Control Engineering
St. John’s School, D.L.W.
Apr 1996 - May 2010
SSC & HSC
COMMUNITY PROGRAMMES
SOS Children's Village Varanasi – Volunteer Teacher
● Volunteer for SOS Children's Village (Hermann Gmeiner School)
● Educated students in the basics of English grammar and conversational speaking. Coordinated
communication between students and school administration to create an effective and culturally
sensitive learning environment.
Help Age India & Hemophilia Federation India
● Participate in awareness and fund-raising program