Nigel John Harris

Nigel Harris Mobile:- Email:- PROFILE A learning and development professional with extensive experience in government. My key strengths are: • Applying my skills, enthusiasm and creativity in the design, development and delivery of learning and development programs. • Proven skills in stakeholder engagement during the planning, roll out and evaluation of training programs. • Proven skills with Camtasia and Screenflow to produce instructional videos. • Excellent written and verbal communication skills developed through my studies in professional writing and development and delivery of training courses. • Excellent administration skills. • Extensive experience with learning management system software. • Proven skills with Word, Powerpoint, Excel and Mac software applications. • Well developed organisational, analytical and problem skills. QUALIFICATIONS Bachelor of Arts in Professional Writing (Journalism major) Canberra College of Advanced Education, Bruce, ACT Graduate Diploma in Education (Infants / Primary) University of New England, Armidale, NSW Certificate IV in Training and Assessment TAE40110 Plenty Training, Perth, WA Address adult language, literacy and numeracy skills TAELLN411 Plenty Training, Perth, WA CAREER HISTORY INSTRUCTIONAL VIDEO PRODUCER December 2016 to January 2017: Volunteering WA, Perth, WA Writing, filming, narrating and editing an instructional video showing volunteer resource centre staff across the country how to use VIKTOR (the online database) to advertise volunteer positions. TRAINING OFFICER February 2009 to September 2016: Learning and Development – Department of Immigration and Border Protection (DIBP) - Perth, WA • Developing and delivering a variety of training packages including the Orientation program for new staff, an introduction to navigating the department’s legislative database, presentation skills, the department’s Code of Conduct session, leadership programs, coaching training and change and time management sessions. Curriculum Vitae of Nigel Harris !1 CAREER HISTORY continued • Consulting with business areas to identify training needs and sourcing existing training packages or developing appropriate training. • Editing, narrating and producing instructional videos. • Planning and facilitating other business area’s planning days. • Evaluating training, procuring external training providers, training administration. • Supervising Learning and Development administration staff. FACILITATOR / COURSE COORDINATOR July 2008 to January 2009: Leadership and Development Section, Learning Development and Values Branch – DIBP - Canberra, ACT • Co-facilitating part of the department’s Fundamentals of Supervision course. • Coordinating all course bookings, administration and report input for the program and managing associated logistics. • Assisting with the development and delivery of the Records Management module for the Case Management training program. • Developing facilitator guides. TEAM SUPPORT OFFICER June 2007 to June 2008: Analysis and Business Support Section, National Training Branch – DIBP Canberra, ACT • Developing and co-facilitating the Occupational Health and Safety Module for the 457 Visa Monitoring Officer Training Program. • Developing and facilitating the Records Management Module for the Case Management Training Program. • Consulting with internal and external stakeholders to design, develop and deliver training. • Undertaking role analyses to determine training needs. • Developing and delivering a training session (with accompanying guidance) to assist Executive Assistants with training room bookings. • Managing logistics for training programs (e.g. booking training rooms, organising training materials). • Organising travel for colleagues and coordinating facilitators for training courses. • Facilitating and assisting other colleagues. • Providing administrative support for the section including the taking of minutes. TRAINING SUITES COORDINATOR December 2006 to June 2007: National Training Branch – (DIBP) - Canberra, ACT • Contributing to the development and delivery of corporate training and development programs. • Contributing to the formulation of departmental training procedures. Curriculum Vitae of Nigel Harris !2 CAREER HISTORY continued • Providing input into a range of projects and initiatives associated with the implementation of the National Training Strategy. • Managing training room bookings. • Providing training help desk services including the provision of professional and responsive assistance to departmental clients. • Providing administrative support services for the delivery of training and development programs. CASUAL PRIMARY TEACHER August 2006 – December 2006: NSW and ACT Governments Teaching all grades at various primary schools in Queanbeyan and Canberra. CASE MANAGER March 2004 –June 2006: Caloola Skills Training and Job Placements, Woden, ACT Caloola Skills Training is a job network agency providing assistance for the clients to find work and / or training. • Identifying the training and job seeking needs of clients who had been looking for work for 12 months or more. • Working with clients to recognise their strengths and providing them with opportunities to build on these with the goal of gaining employment or undertaking further education or training. • Providing ongoing support to clients who commenced employment to maximise their chances of remaining in long term employment. • Supervising other case managers and providing support and guidance to less experienced staff. CASUAL PRIMARY TEACHER July 2003 – February 2004: NSW Department of Education Teaching all grades at various primary schools in the Blue Mountains and Sydney. EMPLOYMENT TRAINING OFFICER March 2002 - May 2003: Central West Recruitment, Bathurst, NSW This role was similar to my position at Caloola. My role also included writing and recording job advertisements for vacancies for broadcast on the local commercial radio station. EMPLOYMENT TRAINING OFFICER October 2000 - March 2002: Julalikari Job Place, Katherine, NT Julalikari Job Place is a job network agency providing assistance for the clients to find work and / or training. • Training clients in the skills of resume and job application writing, preparing for job interviews and looking for work. Curriculum Vitae of Nigel Harris !3 • Developing and facilitating "Job Search Training" courses for my clients seeking work. CAREER HISTORY continued • Coaching and assessing the office trainee and peers. • Providing recruitment services for local businesses and organisations. ADMINISTRATIVE OFFICER July 1999 – December 1999: Motor Vehicle Registry, Dickson, ACT SENIOR COMMON ROOM PRESIDENT March 1999 - January 2000: Fenner Hall, Australian National University, ACT FEES OFFICER January 1994 - March 1999: Fenner Hall, Australian National University, ACT MOTELIER August 1991 - January 1993: Warrumbungles Mountain Motel, Coonabarabran, NSW ADMINISTRATIVE SERVICE OFFICER April 1987 - August 1991: Telecom Australia, Canberra MEDIA MONITOR July 1986 - January 1987: Richard Croll and Company CLERICAL ASSISTANT July 1982 - February 1986: Department of Employment and Industrial Relations, Department t of Aviation and the Australian Bureau of Statistics. UNACCOUNTED TIME October 2016 to November 2016: Looking after my mother who has been diagnosed with a serious illness. July 2006: Four weeks European travel May 2003 – July 2003: Took time off to prepare my house for sale in Bathurst and have a career break. February 2000 – September 2000: Took time off to travel and relocated to the Northern Territory. February 1993 – December 1993: Relocated to Canberra. Whilst seeking paid employment worked as a volunteer office assistant at Amnesty International, Canberra. February 1987 – March 1987: Relocated from Sydney to Canberra. TRAINING AND DEVELOPMENT Certificate of Organisational Coaching - Level 1 - IECL Majors PTI (Personality Type Indicator) questionnaire accreditation questionnaire. Facilitation Skills - Australian Institute of Management. Business Analysis – DIBP. Interview Training – DIBP. Statement of Attainment: “Facilitate group-based learning”. Internal Consulting Skills Course – DIBP. Statement of Attainment: “Dealing with Aggressive and Potentially Violent Behaviour” - DIBP. Proactive Client Marketing. Managing Difficult Clients. REFEREES Happy to provide on request. Curriculum Vitae of Nigel Harris !4