Nicoline Chigamba

Administrator – 05/2016 to 01/2017 Nicoline Chigamba To work in a challenging environment, contributing enthusiasm, dedication, responsibility and good work ethic, combined with a desire to utilize my customer service skills obtained through my experiences. Highlights       Works well under pressure Exceptional interpersonal skills Trained in liquor, wine, and food service Master of sales techniques Highly responsible and reliable Food Ingredients expert Experience Waitress – 02/2020 till date Dukkah Restaurant, Durban •Answered questions about menu (elections and made recommendations when requested). •Accurately recorded orders and partnered with team members to serve food and beverages. Contact information Call : - / - Email :- •Effectively communicated with kitchen staff regarding customer allergies, dietary needs, and other special requests. •Consistently adhered to quality expectations and standards. Head Waitress 12/2017 to 12/2019 Café La Plage Restaurant, Durban     1 Coach new waiters and floor staff on guest service expectations, safety procedures, proper food handling, and restaurant protocols. Monitor dining room to guarantee optimal guest experiences. Work with individual servers to improve performance. Answer customer inquiries and resolve issues immediately. Administrator 05/2016 to 01/2017 Watchful Eye Private Investigators      Answering incoming calls; taking messages and re-directing calls as required Dealing with email enquiries Taking minutes Diary management and arranging appointments, booking meeting rooms and conference facilities Data entry (sales figures, property listings etc. REFERENCES Mr Augustine Nawej. Education Dukkah Restaurant & Bar Maranatha girls academy (2013) 59 Florida Rd, Windermere, Durban ° High school equivalent Contact : - Email :- Miss Julia francis Café La Plage McCausland Crescent Umhlanga, Shop D1 Pearl Walk, Durban Contact :- /- Email :- Miss Angella Macjessie Watchful Eye Private Investigation Services Johannesburg Area, South Africa Email :- 2 Contact:- 3