Nicole Reynolds

Nicole Reynolds 1160 Meridian Dr. Presto, PA-- Energetic, hardworking, professional with a wide range of project management, facilities and logistic experience. Learns quickly and keeps a strict focus on self-motivation, can-do attitude. Multi-tasks while working with little or no supervision. Familiar with importance of providing required information, assisting management in addition to other employees with tasks while maintaining knowledge of staff movements in and out of organization. Strong capability to work independently as well as with a team. Effective verbal and written ability. PROFESSIONAL EXPERIENCE: FSG Energy Project Coordinator Dallas, TX 9/2017-1/2019 Partner with Project Manager to track the lighting retrofit project throughout its lifecycle. Responsible for facilitating the work of multiple project teams for national customers including Whataburger, Circle K, AT&T and DaVita. Generate shared spreadsheets to monitor current project plans, material orders, vendor scheduling and expenditures. Collaborate with team to manage multimillion-dollar accounts with over 2,000 open work orders. Assist in subproject planning, budgeting and quality assurance. - Work closely with Project Manager to stay apprised of construction development - Acquire a thorough understanding of customer requirements - Visit sites to obtain the scope of work, project progress then walk-throughs after completion - Define and relay clear expectations and objectives to team members - Create new work orders in software via Tera Term and GUI - File documents in shared folders with easy to follow access for internal team - Streamline processes to minimize error - Assign local vendors according to region - Collect surveys, photos and invoices - Evaluate all collected data from contractors for accuracy and processing - Assess vendor workmanship while sustaining a positive relationship - Prepare and submits quote to customers - Place material orders - Ensure all equipment including lifts are provided by or supplied to contractors - Serve as the liaison between customers, vendors and internal team - Conduct weekly meeting with internal team to track progress of open work orders - Resolve any issues presented by customers and determines project changes - Present regular reports of progress and forecasts to internal team - Convey all updated information relating to customer activity with the Project Manager Gamestop Inc. Retail Facility Construction Coordinator Grapevine, TX 9/2016-8/2017 Work independently, prevent, track, and solve all store maintenance issues. Leverage highly proficient project management, problem solving, communication, and an expert understanding of store-level maintenance processes and problem remediation. Interact with management several times a week as needed. Effectively manage resources in a timely manner. Clearly convey information and ideas. Correctly interpret messages from others and responds appropriately. - Plan and implement the maintenance and repairs of existing store locations Assist store personnel on basic repair procedures Take calls and/or electronic messages from stores, troubleshoot and dispatch vendor to complete repairs in a timely manner Follow-up with stores to assure completion of repairs Responsible for setting up stores’ closures with the appropriate vendors Monitor/assist with vendor reviews and performance evaluation Evaluate store needs including: repairs based on lease expiration dates, requests from vendors and landlords Collaborate with Real Estate personnel to make decisions on stores with uncertain lease status Enforce lease language to drive landlord resolution of problems Coordinate maintenance requests by trouble shooting problems with store personnel, determine the appropriate action, monitor status for performance and completion Contact landlords to repair roof leaks and other items that the landlord is responsible for per the lease Gamestop Inc. Accounts Payable Rent Coordinator Grapevine, TX 9/2013-9/2016 Analyze and interpret Lease Agreements and their ancillary documents to guarantee proper application/compliance regarding billings as well as payments or disputes expenses whilst tracking savings when appropriate. Process payments of charges or credit adjustments based on account reconciliations through the AP department. Assemble all lease files, documents and initial rent files for all acquisitions. Converse directly with internal/external contacts including Real Estate, Construction, and Field Team Members, property managers, attorneys, accounting departments regarding payments and general requests from landlords or other departments. - Verify all Lease Administration items are booked appropriately in the General Ledger Certify all acquisition documents are assembled correctly and rents are paid timely Report all Gross Sales and pays all Percent Rent Keep paper and electronic copies of lease along with tenant correspondence Assemble information regarding entering, exiting and renewing tenants and notifies all departments of any changes in the rent roll affecting vacancy plus marketing materials Perform occupancy cost review (desk top audits) Identify areas of concern with respect to CAM, taxes, utilities, and other charges Compare invoices to the particular lease language to perform year end reconciliation reviews Analyze and research invoices related to rents and escrows Work with landlords on any invoice discrepancy issues Handle hundreds of emails per week Proserv Crane & Equipment Accounts Payable Clerk/Receptionist Houston, TX 7/2012-8/2013 Excellent planning proficiencies. Sound work ethic with an ability to follow instructions. Possess strong math skills, relays financial data to supervisors, vendors and clients. Analytical, adept problem-solver who anticipates and recognizes project error and quickly acts to rectify the situation. Preserve customer and staff confidentiality. - Review before confirming invoices and check requests Sort, code, match 150 to 300 invoices daily Assemble voucher packages for approval by managers Enter and upload invoices into system by creating receipts for paid and pending invoices Post transactions to general ledgers Reconcile accounts payable transactions Calculation of discounts for final verification of invoices Monitor accounts for up to date payments Research invoices to resolve discrepancies Manage vendor files Produce monthly reports in order to assist with month end closing Track expenses and process expense reports Match gas receipts to vouchers Provide supporting documentation for audits Create/send credit reference applications Correspond with customers via phone, mail and email Perform clerical duties such as proofreading, typing, filing, maintain records in addition to rotating all company files at year end Execute complex written / verbal instructions Handle service requests related to office machines and office maintenance Answer 300 to 500 incoming calls daily EDUCATION: The Art Institute of Pittsburgh Muscular Therapy Institute John Burroughs High School Currently Enrolled Certified Graduate Graduate SKILLS: Microsoft Word Excel Lucernex SAGE/MAS Google Documents E-mail Tera Term Great Plains Microsoft Office Scribe GUI Retail Lease EGain Adobe Accucal 10 Key