Nicole Njoki

Moses Ndung'u Kamau Mobile : (- E-Mail:- D.O.B : 8th April 1992 Gender : Male Marital Status : Single Nationality : Kenyan Language Proficiency: English, Swahili CAREER OBJECTIVES A well-groomed and seasoned barista who is committed to make exceptional coffee and non-caffeinated beverages and provide outstanding customer services. I plan to unleash my best in your progressive organization and become a value contributing member of the staff by utilizing my education, talent and skills to surpass both your corporate and my personal goals. PERSONAL PROFILE Ambitious and creative barista with hands-on experience in coffee making. I possess immaculate coffee brewing skills and knowledgeable of various coffee types and their characteristics. Track record of increasing the ratio of returning clients by maintaining friendly, efficient, positive customer service approach. WORK BACKGROUND Company: Fogo Gaucho Churrascaria Position Held: Barista / Barman Date: April 2nd 2015 – November 27th 2015 Position Summary: After bar clean up and set up I create a bar menu, perform mis en place, as I interact with the customers, while taking orders for drinks and snacks. Check identification of the guest to make sure they meet age requirements for purchase of alcohol and tobacco products. Mix ingredients to prepare cocktails and other drinks. Mix drinks, cocktails and other bar beverages as ordered and in compliance with hotel standard drink recipe. Company: Al Pasha Coffee Lounge & Bar Position Held: Barista / Barman Date: August 4th 2014 – January 2nd 2015 Position Summary: Provide recommendations and suggestions to guest for choosing drinks/snacks/sheesha in a friendly and helpful manner. Determine when a customer has had too much alcohol and if required refusing any further serving in a polite way. Demonstrate a thorough knowledge of food and beverage products, menus and promotions for the company. Overall clean up after customers and clean work area e.g. clear ashtrays and provide when required. Company: Paleo Coffee & Grill Position Held: Head Barista Date: July 2nd 2013 - July 16th 2014 Position Summary: Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas. Clean and sanitize work areas, utensils and equipment as I check temperatures of freezers, refrigerators and heating equipment to ensure proper functioning. Describe menu items to customers suggesting products that might appeal to them. Overall orders, receive and stock supplies/retail products. Company: Trattoria Restaurant Position Held: Barman / Barista Date: December 4th 2012 - February 19th 2013 Position Summary: Stock bar with beer, wine, liquor, and related supplies. Take beverage orders from serving staff or directly from patrons. Plan, organize, and control the operations of a cocktail lounge or bar. Serve snacks or food items to customers seated at the bar as I prepare appetizers such as pickles, cheese/ biting’s. Company: Gibson's Coffee House Position Held: Barista Date: October 9th 2011 - November 29th 2012 Position Summary: Coffee beverage preparation, presentation and coffee storage. Customer care services. Filter coffee preparation and its equipment operation. ACADEMIC BACKGROUND Professional Barista Course Training Centre: C. Dorman Limited, 17 Milimani Road Year: July 4th - August 1st 2011 Kenya Certificate of Secondary Education (KCSE) School: St. Marys' Boys High School Year: 2007 - 2010 Kenya Certificate of Primary Education (KCPE) School: Kikuyu Township Primary School Year: 1999 - 2006 REFEREES 1. Wallace Karira - Restaurant Supervisor Fogo Gaucho Churrascaria Cell: (- 2. Martin Walela - Restaurant Manager Al Pasha Coffee Lounge & Bar Cell: (-. Jesse Barasa - Restaurant Manager Paleo Coffee & Grill Cell: (-