Nicole Miraflor - Boongaling
56 Akle Street, Mountain View Subdivision, Tanauan City, Batangas--
Career Objective:
To work with a company wherein I can be productive, use the skills I was given and trained for and be responsible for the tasks and work that will be given to me and for me to deliver high- quality work.
Educational Background:
Primary Education:La Consolacion College of Tanauan -)
Secondary Education:First Asia Institute of Technology and Humanities -)
Tertiary Education:Batangas State University, BS Nursing -)
Job Experience:
Teletech Lipa
Customer Service Representative for an Australian Telecommunications Company (July 2010 – February 2013)
Home-Based
Nomorerack Online Shopping Site
Email support for an American online shopping site (April 2013 -August 2014)
Home-Based
Silicon Solar Company
Outbound telemarketer, email support, and appointment setter for a solar panel company (Silicon Solar). From August 2014 - September 2014
Home-Based
Nomorerack/Choxi Online Shopping Site
Email support for an American online shopping (November 2014 - May 2015)
Home Based
StudySoup
Text/Chat/Email Subject Matter Expert (August 2015 – July 2017)
Quality Assurance
Team Leader (July 2017)
Home Based
Chat-From-Home
Chat/Email Support (June 2017 – April 2018)
Home Based
New Media Services Philippines
Chat Support (September 2017 – April 2018)
Home Based
Bolld Real Estate Management
Virtual Assistant (April 2018 – August 2018)
Skills:
Speaks effective Australian and American English
Computer literate (expert in Excel, Powerpoint, Word)
Experience in Zendesk, CRM, Zopim
Experience in posting ads in Craigslist
Can work in shifting hours, holidays and overtime
Can gather appropriate information
Can definitely accept any responsibility that will be provided to me
Punctual
Can multitask (since I worked at a call center, I can type and speak at the same time)
Character Reference:
Sherina Nario
Operations Manager for Telstra Residential Billing Teletech Lipa-/-
Mary Joanne Dauis
Supervisor for Telstra Residential Billing Teletech Lipa-/-
Rodolfo Lucero Jr.
Trainer for Telstra Residential Billing Teletech Lipa-/-