Nicole McCalister
340 Royal Grey Ct.
Winston-Salem, NC, 27107
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CAREER OBJECTIVE
Adaptable professional with 7.5+ years of experience and a proven knowledge of
conflict resolution, customer satisfaction, and sales experience. Aiming to leverage my
skills to successfully fill the Remote Sales/Customer Service Rep role at your company.
WORK EXPERIENCE
Freelance Writer, Virtual
Dec 2018 – Present
Freelance Writer/Copy Writer/Proofreader/Editor/Research Paper Author
*Currently working on various freelance writing projects
*Writing experience in blog posts, academic research papers, content articles, and
Excel spreadsheets
*Freelance project experience in proofreading, editing, and copy writing.
Freelancer Jennifer Irons -Virtual
Oct 2017 – Present
Freelance Writer
*Worked on various different freelance writing projects
*I have 2 years of experience in proofreading, copywriting, editing, blog posts, and
several small and large research articles
*Gained skills in freelance writing for the medical field, some legal documents,
e-commerce, and nonprofits.
Soquel Union Elementary School District -Capitola, CA
Crossing Guard/After School Pick-up
Apr 2012 – Apr 2014
Yard Supervisor
Jan 2012 – Apr 2014
*Responsible for ensuring safety and well being of children before school, during
recess, lunch, and any extra outside play time
Coordinated various schedules with other yard supervisors to ensure proper amount of
supervisors were present for the different timing of each grades recess and lunch times
*Utilized excellent conflict resolution skills
*It was essential to have effective and continual communication skills between myself
and other yard supervisors.
*Responsible for children to be accounted for
*Organized and managed student lunch cleanup and "travel" lines to and from
recess/lunch and back to class
Gottschalks -Capitola, CA
Oct 2003 – Apr 2005
Sales Associate
*Provided excellent customer service
*Up-sale skills
*Opened and closed store
*POS trained and proficient
*Cash handling
*Inventory experience
*Responsible for producing and arranging effective sales displays and product layouts
to increase customer sales
EDUCATION
PURDUE UNIVERSITY GLOBAL
2018-current
Completed some coursework towards Bachelor's of Science Health and Wellness
FOOTHILL-DEANZA COMMUNITY COLLEGE
June 2011-December 2012
A.S. Sociology (Dec 2012)
· GPA: 3.1
· Relevant Course: English 2, Communications
· Award And Honor: Received A's in English 2 and in Communications
CABRILLO COLLEGE
February 2010-May-2011
Completed coursework towards A.S. Sociology Transfer
ADDITIONAL SKILLS
· Customer Service expertise
· Technologically savvy and experience
· Sales experience
· Efficient
· Reliable
· Excellent work ethic
· Microsoft Word, Excel, and PowerPoint experience
· Copy Editing experience
· Proofreading
· Editing
· Excellent English writing skills
REFERENCES
JENNIFER IRONS, MSL
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