Nicole Martin

Nicole Martin HR Leader | Business Strategist | Talent Management Expert | Executive & Leadership Coach-|- | Northern NJ | https://www.linkedin.com/in/nicolemartinhr/ Professional Summary A high-impact Human Resources Leader known for inspiring Executives to champion people-centric strategies that drive top and bottom-line results while creating sticky organizational cultures. Successfully builds bridges between the business and employees, leading to a distinct competitive advantage through double-digit growth in employee engagement! C-suite advisor who efficiently transforms ambiguity and complexity into clarity, elevating organizations into highperforming cultures with a strong focus on talent development. Expert in competency mapping, strategic training programs, and executive coaching, driving improved decision-making for world-class outcomes. Passionate about empowering employees at all levels, driving employee engagement and performance while exceeding expectations during unpredictable and unprecedented labor markets. Work Experience Open Doors Consulting, LLC – Founder & Coach July 2024-present Provide personalized guidance to professionals at all levels to develop leadership skills, navigate career transitions, and achieve professional goals. Services include resume writing, cover letter creation, and LinkedIn profile optimization to enhance professional branding and job search strategies. Expertly builds confidence and empowers clients to unlock their potential, all while fostering self-awareness and goal-oriented growth. Monarch Consulting, LLC – Principal HR Consultant / HR Business Partner June 2018-July 2024 Advisor to top executives, enabling business growth and continuity of over 30 start-ups, small businesses, and midsized clients across technology (Cloud, AI/ML, Data Science, Networking), life sciences, professional services, manufacturing, retail, healthcare, and hospitality industries. • At BioTeam, LLC, increased employee engagement by 27%, saving $561k annually, focusing on targeted key talent, and ensuring business continuity while successfully attaining both revenue and margin targets • During BioTeam’s acquisition, achieved 0% turnover through clear, thorough, and empathetic communications, without interruption to operations and providing continued client satisfaction • With the internal Monarch Consulting team, increased employee engagement by 34%, resulting in the highest revenue-generating year of Monarch’s history, by implementing StrengthsFinder discussions to foster selfawareness, improve team collaboration, and boost motivation • At Crosstown Plumbing Supply, greatly improved operational efficiency and gave the business owner back 15% of their workweek by upskilling all members of the leadership team • Fundamentally shifted the vision of BioTeam’s senior leadership team with a hands-on SWOT workshop, ensuring a clearly defined strategy, enabling the achievement of the company goals and objectives • Significantly improved trust across BioTeam’s entire leadership staff, improving leadership efficacy and employee engagement, converting the annual review process into a valuable and effective management tool and process • Substantially increased BioTeam’s client satisfaction in a single quarter by creating and delivering clear, structured goalsetting guidelines, implemented company-wide • At Matterport, Inc., empowered executive coaching client success resulting in a significant promotion, focusing on enhancing their communication skills and their overall executive presence • Fueled greater team synergy, efficient decision-making, and created a shared sense of purpose and values with the senior leadership team by introducing and implementing The Five Behaviors team effectiveness model Page 1 of 3 Nicole Martin HR Leader | Business Strategist | Talent Management Expert | Executive & Leadership Coach-|- | Northern NJ | https://www.linkedin.com/in/nicolemartinhr/ Work Experience, continued Self-Employed – Transformational Change Coach June 2017-November 2019 Trusted counselor for clients from diverse cultural, educational, and socio-economic backgrounds who were navigating challenging life transitions, such as changing professions, starting new businesses, and divorce. • Enabled a client to create a long-term, actionable plan to build their own business by closely examining their values, connecting them to their goals, and working backward from their desired results • Client overcame negative self-talk while working toward their desired dream job by utilizing somatic coaching techniques to connect the brain and body • Empowered a client’s decision to confidently move toward ending their marriage through profound mindset shifts that fostered deeper self-awareness and resilience The RealReal – Director, Learning & Development December 2014-September 2017 Enabled double revenue growth each year by scaling East Coast operations from 88 employees to over 250 employees in 3 years across various teams, including sales, customer service, warehouse, copywriting, photography, and authentication. • Dramatically advanced HR processes, maximized ROI on talent, created scalable operations, and strengthened compliance to minimize legal risk • Maximized the impact of the HR team by diligently hiring and developing other HR team members • Noticeably improved turnover and employee engagement through careful management of employee relations issues and launching the company’s first-ever employee engagement survey • Applied for and was awarded $27k in workforce training grant from the State of NJ, enabling the establishment of the Learning & Development function • Wrote and delivered 43 custom training lessons in 12 months by collaborating with SMEs to generate content. • Identified and developed the top 18% of nonmanagerial employees by designing and developing a highpotential training program • Decreased time to onboard new hires by 37% by creating custom training tools for the Operations team • Greatly strengthened new hire readiness by developing a formal on-boarding program for Field Sales team Unilever US – HR Business Partner September 2007-November 2014 Maintained “Employer of Choice” status and supported strategic workforce planning for several functions, including Supply Chain, Customer Development (Sales), and management trainees. • Strongly upheld business agility and adaptability through partnering with HR and business leadership during reorganization projects • Achieved a 92% graduation rate from the Leadership Development Program and substantially filled the internal talent pipeline by coaching trainees on career development • Consistently empowered a high-performance culture through meticulously led year-end calibration sessions, which optimized compensation budgets and supported strategic workforce planning • Significantly mitigated financial risk and safeguarded the company’s reputation by working closely with legal counsel during a former employee’s legal suit • Deeply impacted employee morale and motivation for ~1200 employees by developing a structured recognition program and training 50 HRBPs on how to use the toolkit Page 2 of 3 Nicole Martin HR Leader | Business Strategist | Talent Management Expert | Executive & Leadership Coach-|- | Northern NJ | https://www.linkedin.com/in/nicolemartinhr/ Earlier Work Experience McKinsey & Company – HR & Compensation Specialist Quest Diagnostics – Associate Compensation Specialist June 2006-September 2007 June 2003-June 2006 Skills • • • • • • • • Talent management Performance development Employee engagement Succession planning Culture development Program management Process development Communication skills • Exec Business Strategy • Servant leadership • People management • Empathy & curiosity • Conflict resolution • Coaching • Collaboration • Project management • DEI&B • HR business partner • Employee relations • Relationship building • Onboarding / offboarding • Compliance / labor laws • Learning & development • Data analysis • GSuite applications • Slack messaging • Zoom conferencing • Microsoft Office Suite • Lattice • BambooHR, Gusto, HiBob, Namely • Workable, Lever • Harvest, QuickBooks Time, ADP Education and Certifications Master of Business Administration – New York University, Leonard N. Stern School of Business Dual specializations in Leadership & Change Management and Marketing Bachelor of Science – New Jersey Institute of Technology, College of Science and Liberal Arts Major: Chemistry; Minor: Business Management The Five Behaviors® Certified Facilitator – A Wiley Brand Certified Professional Coach – Leadership That Works International Coach Federation accredited coach training program Volunteer Experience Westwood Regional School District Board of Education – Elected Board Member January 2024-present Currently serving on the board of education, collaborating with fellow trustees on policies and budgeting decisions that enhance educational programs. Led a successful public campaign that mobilized community support through strategic communication and grassroots organizing. Girls on the Run – Team Coach March 2023-present Improved self-esteem in a diverse group of girls aged 8-13 by fostering confidence, teamwork, and healthy habits through structured physical activity and life skills lessons, resulting in the completion of a 5K run. Page 3 of 3